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Reviews, get directions and contact details for Douglas Animal Hospital

Douglas Animal Hospital

About

Exceptional Pet Care, Outstanding Service

Story

Dr. Bill Mitchell started Osseo Pet Hospital in 1983.
Since then, we have striven to provide the very best
in veterinary medicine while fostering a warm and
compassionate relationship with both our clients and
their pets.

Dr. Heather Douglas purchased the
practice from Dr. Mitchell in 2007. The name of the practice
has changed to "Douglas Animal Hospital," but, not to
worry, the staff at Douglas Animal Hospital is
committed to maintaining the highest standards in
veterinary medicine while focusing on the comfort
and care of your pet.

Douglas Animal Hospital's staff includes Dr. Heather Douglas, Dr. Molly Galler, and Dr. Aleda Tysver, Technicians Christina, Sharon and Rachel, Veterinary Assistant Alex, Lead Client Relations Representatives Katie and Hospital Manager Melissa.

See our website for detailed information on all available services or email Dr. Heather Douglas at [email protected]

We would love the opportunity to serve you and your pets!

Address: 116 Central Ave, Osseo, MN 55369, USA
Phone: (763) 424-3605
moc.latipsohlaminasalguod@ofni
State: Minnesota
Zip Code: 55369


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 6:30 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 6:30 PM
Friday: 8:30 AM – 6:30 PM
Saturday: 8:30 AM – 12:30 PM
Sunday: Closed


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Reviews
TOTAL RIP-OFF!!! They quoted us around $700 (high-end) for our cat's dental work (a cleaning and possible extractions), and $1300 later, we had her back out the door. They took almost 30 minutes to check our pet in, and had us wait for over an extra hour when we picked her up. The receptionist also forgot to subtract the 10% discount from our total bill (which was later corrected after I brought it up), and the office manager offered no credits or compensation for any of this. Also, our pet had been in for a life-threatening condition earlier in the year, and they never called to check-in on her afterwards. DO NOT TRUST THEM!!!
7 years ago (17-02-2018)
When I need a second opinion or I need special attention for my pets I always choose Douglas Animal Hospital. The Dr. is very thorough in her exam and provides all options. She truly cares for the animals. It is very helpful that they offer Care Credit because it is often a very expensive visit, but it's always worth it!
8 years ago (25-07-2017)
We live Dr Douglas and her staff. They're very thoughtful, caring, and courteous. Our dog is actually excited to visit.
8 years ago (29-06-2017)
Update: Still very happy here. They helped my cat live to age 19 despite his diabetes. The compassion they showed at the news of his passing was really touching. Shortly thereafter, we ended up (unplanned) taking in a new kitten who needed a home, so he is Dr. Douglas' newest patient. He came home from his neutering almost acting like nothing happened. Skilled work. Older review: We've always been happy there. Been taking our dog and diabetic cat there for years, and have always gotten top notch treatment for a reasonable cost.
9 years ago (15-12-2016)
Dr. Douglas and her staff has been the only place we feel completely comfortable taking our animals. Our experience with them has always been one of a very caring atmosphere. I would never go anywhere else. We love the personal touch they provide every time we go to see them. Toby (our dog) Loves them too. 😊
9 years ago (15-12-2016)
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