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Dox Furniture

  1. Northwest Dallas
  2. City Of Dallas Furniture Store
  3. Irving Furniture Store

Reviews, get directions and contact details for Dox Furniture

Address: 10758 N Stemmons Fwy, Dallas, TX 75220, USA
Phone: (214) 932-1546
State: Texas
Zip Code: 75220


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Reviews
The owners were super friendly and helpful! I purchased a beautiful mid-century modern sofa with chaise and a year later it is holding up wonderfully. I used the in-house financing option which was easy to setup and made payments before the interest kicked in and had no issues at all! I was skeptical about the payment plan but after a quick online change to make my payment plan paid in full (seriously one click of a button) I kept a watchful eye on the payments and they were made without a hitch and I wasn’t charged a dime in excess. Love love love this store; I can’t say enough. Brought my neighbor by and he bought several chairs and a sofa and he was thrilled with the on-time delivery, as well. A+ 5 stars, every time.
8 years ago (03-11-2017)
I purchased a living room set, dining room set and a platform bed with an amazing bed. The salesman was extremely helpful and my order was delivered and put together promptly and professionally within 48 hours. I was even able to get payments within my budget.
8 years ago (03-11-2017)
Do NOT shop here! I worked with Justin the store owner to completely furnish my apartment. He was great until the delivery went sour. 50% of the furniture I ordered was incorrect at the time of delivery. I received a damaged couch, wrong size box spring, wrong dining table and wrong chairs. The delivery was scheduled for 2-3pm and the delivery men arrived around 8pm with incorrect furniture. Justin became increasingly rude. He switched my dining room table to a similar one and thought I wouldn't notice. He refused to reorder the correct table. So now I have a mismatched dining room set. When he resent the correct items two weeks later, his idea of cleaning the damaged couch was sending the delivery man with a bottle of Resolve and a dirty wash rag. He denies any wrongdoing even after raising his voice over the phone with me and I'm stuck with this furniture. I paid cash and was very patient with him and did not deserve that type of service. Save your time and money and save yourself a headache and shop else where.
8 years ago (03-11-2017)
These are good people who do exactly what they say and stand behind what they sell! Fully recommended. And the 90 days same as cash saved me!
8 years ago (03-11-2017)
We bought a couch from dox, it was delivered exactly when it was suppose to be! Very very nice customer service! Easy assembly! They offered to put it together but I’m a do it myself kinda person.
8 years ago (03-11-2017)
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