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Reviews, get directions and contact details for DQ Grill & Chill Restaurant

DQ Grill & Chill Restaurant
Address: 2240, 4039 Pennsylvania Ave, Dubuque, IA 52002, USA
Phone: (563) 582-5960
State: Iowa
City: Dubuque
Zip Code: 52002


Opening Hours

Monday: 11:00 AM – 10:00 PM
Tuesday: 11:00 AM – 10:00 PM
Wednesday: 11:00 AM – 10:00 PM
Thursday: 11:00 AM – 10:00 PM
Friday: 11:00 AM – 10:00 PM
Saturday: 11:00 AM – 10:00 PM
Sunday: 11:00 AM – 10:00 PM


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Reviews
The ice cream was very good so that would get 5 stars. The service was so slow it was like watching paint dry so I give 0 stars. Management is to blame. They were ridiculously understaffed for a Saturday afternoon. The poor kid thay waited on me was trying. He was a little slow getting the shakes and blizzard made but at least he was making an effort. He was also apologetic but not overly so considering I was there for over 20 minutes getting 3 items to go. My overall score is 3 stars and I'm still wondering if that's not being generous because I felt bad for the kid....
7 years ago (17-03-2018)
We love this place the ice cream is wonderful. It's close to home and easy to get to and we entered a a survey for a free Dilly bar. And we are not telling the brothers that we went cuz they would be jealous we hope to go back for food specials soon
7 years ago (22-03-2018)
Waited more then 5 mins to be waited on, then took 20 mins for my ice cream. Not that busy. More concentrated on drive thru then customers inside.
7 years ago (13-03-2018)
Very slow service. 1 worker was expected to do all of the work :(
7 years ago (26-03-2018)
Stopped in to get a special icecream. Asked for a large vannilla with cookie dough and kruch kote not mixed just in layers. Was told they could not do that. When i told the manager that i stop in regularly and never been told that it cant be done she got snotty about it and told the employee to make it and we will have a meeting about it. Very unprofessional and will never go there again. If this is way she treats all her customers she needs to find another job.
7 years ago (02-01-2018)
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