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Dr. Buford H. Shumaker, DDS

  1. Michigan

Reviews, get directions and contact details for Dr. Buford H. Shumaker, DDS

Dr. Buford H. Shumaker, DDS
Address: 118 W Shiawassee Ave, Fenton, MI 48430, USA
Phone: (810) 629-2361
State: Michigan
Zip Code: 48430


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Reviews
This dentist office is amazing!!! I called because I wanted to change dentist as my last dentist was very cold, uninformative, and heavy with his diagnosis. I was warmly greeted on the phone and after sharing my experience with the front desk girl she made me feel at home and welcomed. She assured me that i would love the office and all the hygienist were gentle yet thorough. She couldn't have been more right!! The doctor recommended some work to be done and after informing him that i didnt have insurance, he called the office manager and worked out a treatment plan for me. I felt like i was important and valued at this office. They have an in office dental plan for patients with no insurance which saved me a ton of money as my old dentist did not.
9 years ago (22-08-2017)
I saw Dr Shumaker for a few years. In that time I got 3 fillings done. Every single filling I have had done by him has had to be replaced before I'd had it a year, either because it fell out, cracked, or was unseated. Sure, they would redo their shoddy work for free, but I've just had to have those redone as well. I'm seeing a new dentist now and have finally replaced the last of Dr Shumaker's fillings. Also, if you call their office, keep your fingers crossed that you get the clerk that isn't rude & unhelpful.
8 years ago (24-10-2017)
This office is great!!! Dr. Shumaker is one of the friendliest and most knowledgeable dentist I've ever met. I came in with pain and broken tooth that needed a root canal and crown. I was greeted by the office manager Nikki who listened to my problem and quickly got me in for an emergency visit. She verified my insurance and made me feel right at home when I was nervous and in pain. The assistant took me back within 10 minutes and got my xrays taken and doctor was right there to explain what was going on and what was needed. This is a beautiful office in downtown Fenton. I will recommend this office to anyone looking for a new honest dentist.
9 years ago (22-08-2017)
WORST DDS EVER! Do not go here, I've worked in dental for the past four years and went in at my new office for checkup BWs and my margins are wide open and my molars have edges pushing into each other with NO contouring what so ever. It is there offices policy to fix shotty work, but I went back in three times to have areas they did restorations on fixed and every time it either got worse or they blew me off. I'm too afraid of them messing up my molars more than they already have to return. My radiographs are proof of the poor dentistry performed at this office.
9 years ago (17-08-2017)
I went there twice, 6 months apart. First visit seemed normal except, I was one of the last appointments of the day on a gorgeous day outside. While in the chair I overheard staff in the hallway state the Dr. left early to go out on his boat. After my cleaning (my very first experience there), I was told the Dr. had something come up and he had to leave early. Therefore, never saw a doctor, just a hygientist. Second visit, I had to wait for 35 min after my appt to be called back to a room. Visit was uneventful, I saw a dentist whose name wasn't on the sign, and his bedside manner was less than stellar. Hygienist encouraged me to make cleaning appts for my for my husband and son. I made a 7pm appt for my husband for about a month later. A day before my husband's appt a staff member named Chelsea called to ask if my husband still required a 7pm cleaning appt because they had a cancellation at 6. I said "no, he works, so he needs the 7pm appt that we had scheduled." I asked if that was still okay and she said, "I don't know." The morning of the appt I received a call that the hygienist my husband had an appt. with had called in for the day and we needed to reschedule. So, I asked for another 7pm appt. and Chelsea states, "We don't do 7pm appts anymore. Our hours changed." I said, "My husband had an appt for 7pm, your staff called in sick, and now you can't honor the same time appt on a different day?" She repeated that their hours had changed. She then said, "Your husband made that appt a long time ago." I corrected her and said, "Jackie, the hygienist, made my husband's appt for him, about a month ago. Magically, your hours changed in less than a month, with no warning to your customers?" She said, "Yes." After I reiterated he needed a 7pm appt Chelsea said she would call the hygienist to see if she would "stay late" for a 7pm appt. and call me back the next day. I waited all day and no one ever called, so I called back and Chelsea answered. I told her she was supposed to call me back and she stated, "The hygienist didn't get back to me." Rather than calling to tell me she couldn't reach the hygienist, she just didn't call me back. So, we talked in circles about how it seemed suspicious that they first wanted to move his appt, then magically the hygienist called off the day of the appt, then how their hours changed, etc." At which time, I asked to speak to a manager and Chelsea told me there wasn't one there. I said, there must be someone in charge on the premises, and she said, "no." Mind you, this phone call was on a Thursday. She then states, the manager will be back on Monday and can call you then. I said, "your office is open on Friday and Saturday, why wouldn't a manager call me then?" She said," the manager won't be back in until Monday." She also said there is no one else there I could speak to after I asked to speak to the hygienist that made the original appt. or a doctor. I told her that I doubted her excuses and I would be seeking out a different dentist. Overall, I found the office staff and the dentists to be less than professional. If you're looking for a dentist, I would suggest to you to avoid this office as you will have to wait for at least a half hour past your appt. to be seen and have appts. cancelled at the last minute without the capability of rescheduling, and forego seeing the dentist. You also won't receive callbacks, despite being told so.
9 years ago (31-05-2017)
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