Dr. Dennis D. Dey, MD

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Address: 921 Seton Dr, Cumberland, MD 21502, USA

Phone: (240) 522-0098

State: Maryland

Zip Code: 21502

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Reviews

I am upset with this practice simply because through lack of communication, maybe a failure to empower their staff to think and solve problems, I spent  3 months waiting for the appointment itself,  took off 4 hours from work, spent an hour and a half in the waiting room/exam room and went through a long exam/interview when the purpose for my visit was never going to be fulfilled and that fact could have been determined at the outset of my contact with this practice.

I was not there for a second opinion, in fact, I was referred by my rheumatologist,. However, Dr. Dey spent a considerable amount of time questioning my diagnosis. If I wanted a second opinion about that, I would have gone to another rheumatologist, of which Dr. Dey is not one.

My anger lies in the fact that I made my situation and what I needed clear from my very first phone call. I explained that I  had another physician doing spinal intervention treatment and I was only needing medication management. I think now that all of that information went in one ear of the office staff and right out the other and none of it was ever taken in to consideration regarding policies in that practice, or conveyed to the doctor.

The end result is lost time from work and wasted spoons. If you are not familiar with the spoon theory of chronic illness you should look it up, but in short, chronically ill people must use their allotment of spoons (energy and functionality) carefully or risk running out too soon, or making themselves sicker. Health care providers should not be in the business of uselessly  robbing sick people of their time and energy with no return on their investment. Our time matters too. It is precious to us.

 8 years ago (12-05-2017)

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