Dr. Duck Lim, MD

Reviews, get directions and contact details for Dr. Duck Lim, MD

Address: 10700 Balboa Blvd, Granada Hills, CA 91344, USA

Phone: (818) 366-6550

State: California

Zip Code: 91344

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Reviews

The worst doctor I have ever had the displeasure of seeing. Grumpy, angry, mean to his staff, late to the office, late to appointments.  You get no call-backs, you wait in the waiting room for 40 minutes to two hours.  I had a gout attack and he gave me two medications to take that you aren't supposed to take together, after he looked up my symptoms in a book. The front desk staff is dismissive and unresponsive.  It seems like he really hates to be there, and boy, do you feel it.

 8 years ago (30-10-2017)

Having read the negative Yelp reviews on Dr. Duck Lim, I decided to still give his office a try out of convenience as it is located near my house. I just returned home from that visit. I suppose I shouldn't be surprised but I am still somewhat in shock at the downright verbal meanness of the doctor to his patients and staff.

My first sight of the doctor was when I was waiting in the waiting room. He came out looking glum, not smiling, and looked like he was going through the motions of what it takes to get paid. Still, stoic does not mean lack of skills or lack of compassion so I brushed that aside knowing that that impression is what fueled others' negative reviews of his office. My first interaction with one of his staff members showed that she, too, (due to his leadership and example, or lack thereof) had a "waiting for the clock to hit 6pm" kind of attitude. This, too, I thought was normal even if it wasn't ideal. I then saw him reprimand one of the office workers saying, in front of the other worker as well as in front of the waiting room patients, "When I call you, you need to come right away!" He repeated this twice to her. The office worker looked like she was used to this and just went along with it. Clearly he doesn't understand the value of positive motivation, smiling, great customer service, etc..

When I was called in, I smiled and greeted the doctor. He looked me dead in the eyes, then turned away without verbally or facially acknowledging my greeting and proceeded to the exam room; I just followed. He pointed down at the chair cueing me to sit down. 

Here's where my negative impression of him and his practice solidified. I came to receive a referral to see a dermatologist for my chronic acne. (For the past 18+ years I have tried the majority of products available over the counter as well as the typical topical and antibiotic pill prescription solutions to acne; none of them work completely.) I had already received a referral to a dermatologist from my previous primary doctor and at the time, MediCal insurance had already authorized a dermatology visit. However, that referral was cancelled because I changed my primary care doctor to Dr. Duck Lim so I now have to do it over again and get him to refer me. He immediately shot the request down saying insurance would not approve. I patiently and positively reminded him that my insurance had already approved the same circumstance a few months before. He seemed to take this personally and as a challenge to his authority, and he said (incorrectly), "there's nothing else that can be done for acne" and "insurance will not authorize a dermatology visit". He reluctantly submitted a request for my visiting a dermatologist. (It ended up getting approved by insurance the next day.)

During our time together, he was angry, certainly not compassionate or nurturing (very much the opposite of ideal "bedside manners"). When I asked him to repeat something because I didn't understand (his English is not completely easy to understand), he took it very personally and got angry. He (almost) shouted a repeat of what he said with a tone of anger and then walked away. I was dumbfounded. This happened in the waiting room in front of other people. I just didn't understand why the doctor would just walk away as I was still talking to him. This seemed like someone who is not mentally stable. This seems like someone not fit to care for others because he himself needs help.

Overall, his appearance looks like he is not psychologically stable. He looks depressed and angry with life and those who interact with him seem to come off to him as getting in his way. He certainly does not love other humans and for a doctor in charge of taking care of people, this does not bode well and I do not trust that he has my best interests in mind.

 8 years ago (02-11-2017)

Dont come to this embarrassing place. Went in because my testicals hurt, he didn't want to hear anything i had to say. He said my pain would go away. My testicals still hurt a week later. I went to seek another doctor. They found something wrong of course.

 8 years ago (28-08-2017)

This place is terrible! Prepare to wait 40 min to an hour with an appointment. The front desk staff is unprofessional and will talk about you in Spanish. Dr. Lim Duck has zero people skills and a very heavy accent ( good luck explaining your symptoms) . Although I am not looking for sympathy, I do expect a genuine effort to understand what I'm going through.  He appears careless and insensitive.

 9 years ago (02-12-2016)

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