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Reviews, get directions and contact details for Duds n' Suds - North Store

About

A laundromat is a laundromat is a laundromat -- unless it's Duds n' Suds where we offer beer, snacks, pool, and slots while you wait for your wash.

Story

A laundromat is a laundromat is a laundromat... unless it's Duds n' Suds, the cleanest, friendliest laundromat in Reno. We're all about doing our best to make laundry less drudgery and more fun. In addition to self-service laundry, we also offer drop-off laundry and commercial laundry services. Here's where the fun comes in: our coin laundries have slot machines; we have a snack bar serving beer, hot dogs, nachos, pretzels, soda, and more; free Wi-Fi; television; and a pool table. Whether you have a drink during your spin cycle or play some pool while your clothes permanent press, we know our place makes for the best laundry experience ever.

Address: 2900 Clear Acre Ln # O, Reno, NV 89512, USA
Phone: (775) 786-7837
State: Nevada
Zip Code: 89512


Opening Hours

Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 10:00 PM
Saturday: 7:00 AM – 10:00 PM
Sunday: 7:00 AM – 10:00 PM


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Reviews
I used to LOVE this place the only issue we had were some rude staff members from time to time. (Not the Guy with the black hair (Adam?). he was great.) But recently the machines weren't providing hot water so My wife complained and asked for a refund. the woman could not give less of a care and made it clear there was nothing she would do if she could. She was rude AF so my wife asked for her managers info she told her the manager was unavailable. wouldn't give up her name. said the manager was on vacations for 6 months. must be nice to be on vacation for HALF A YEAR. yea right. so My wife continued to ask for a way to contact the manager going as far saying she would write them a note and that she just wanted a refund. The machine costs $8.00. the Woman who's name is Rae or Ray or whatever said if my wife called her manager she would get fired. She began acting erratic and nervous and finally called her Manager who conveniently returned from vacation apparently. The manager heard only Rays side and told her to call the police on my wife. the police came and told her she had to take her wet clothes out of the machines and leave and that Duds and Suds does this often. they say there's nothing they can do in this scenario. apparently the cashier/janitor who is unfit to handle a small complaint is always right at Duds N Suds. You did us wrong after all the people we told about you. After all the money we pumped into you, you treated us like some vagrant off the street. Not Adam tho. That guy is too good for that place. I hope he finds work more worthy of your high level of hospitality and attentiveness. I'm going back and changing all my "Duds and Suds" reviews across all medias. Thanks for nothing.
8 years ago (27-11-2017)
I have been doing my laundry here for a year. Sometimes there are really violent movies on, I really hate that, especially when children are in the building. Today I walked in to do my laundry, and the music was so loud, I turned around and left. It was vibrating off the walls loud. I just want to do my laundry, that's all. Now I have to drive far away to do my laundry elsewhere. Thanks for nothing.. June 16, 2017 I gave your laundry mat more stars. The place has improved. No violent movies, no loud music. The place is clean and I am feeling better about coming here. I really appreciate your efforts!! Update: The music was loud and bouncing off the walls. My last attempt to make this place my favorite laundromat. Maybe pay more to acquire better help?
8 years ago (14-09-2017)
Older facility, but always clean! Staff will help pick out machines for efficiency. They will do laundry for you - I let them do my big items.
8 years ago (13-12-2017)
Great place great staff.. luke warm "hot" water.. been going for years.. love it.. just not the fake hot water... dont eat at that Chinese place next door.. its horrible.. Washers get clothes clean as advertised.. Mostly newer Huebsch Originators.. huge capacities available and the dryers are pretty decent..
8 years ago (07-12-2017)
This place is great. They have large capacity washers that can wash 4, 6, and 10 loads at once. The awesome thing about this place is that you don't have to pop 24 quarters into a machine. You can ask staff to put it on your credit card and they will start the machine for you, using their key! There are good snacks, soda, wine and beer at reasonable prices. One of the staff members will even show/help you to fold a fitted sheet. Avoid going on Saturday or Sunday if you can because those are definitely their busiest days of the week. They also offer drop off services.
8 years ago (12-04-2017)
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