Dunkin'

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"Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.Dunkin’ is proud to serve North Billerica, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!"

Address: 181 Boston Rd , North Billerica 01862, MA, US

Phone: (978) 663-5377

State: MA

City: North Billerica

Zip Code: 01862

Opening Hours

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00

Update Info

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Reviews

Yesenia was very rude. They put my order in incorrectly, I asked several times for it to be fixed and she ignored me along with her trainee who said, "I don't know this is what you owe". Dunkins has always been awful and now I remember why I don't go there even when I have a free gift card.Food: 1/5

Terrible and slow customer service.  Not only did I wait in line for over 20 mins, I could not order more than 5 food items? I’ve never been at any place that sells food that limits you unless it was a specialty item. They’ve completely wasted my time and load and behold drive down the street and they took all of my orders. Line is always long. Not because they are busy but because service is painfully slow.

Stopped by 7/20 @ 6:45 via drive thru. Cashier with blonde hair was unbelievably rude. Rolled her eyes when I asked for an adjustment to my coffee. Then proceeded to aggressively hand my coffee to me when she finished. Please don’t have someone with such an attitude servicing people at the start of their day. All it takes is one wrong CUSTOMER to react irrationally. Will absolutely be following up with management as well as franchise / corporate management regarding this.

If you go inside expect to be ignored. Location only cares about drive through customers. And the store is a constant messFood: 1/5

Ordered Matcha Latte... Guess you guys ran out of powder? But thanks for the milk! Glad I had some matcha powder to fix it. Can’t say for the others, but got 3 drinks so far from this location and it’s pretty sad/funny how people don’t know how to make any of the drinks at this location... When it’s their job... Good luck

Giving this DD a 1 star because I got 3 snackin  bacons all covered in black Pepper I couldn’t even eat it. Also because Alyssa had a terrible attitude. she got my order wrong 3 times. I asked for oat milk in my coffee and she gave me almond milk, so I nicely told her that it was suppose to be oat milk not almond and she rolled her eyes and shook her head at me. Then she gave me my second coffee and it was wrong also but I didn’t want to give anyone a hard time so I just said whatever and kept it, but then I noticed I didn’t get my hash browns so I went inside and told her that I didn’t get it and instead of answering me she turns to another employee and says “ I already gave it to her” which she did not. Then proceeded to ignore me so I spoke to another employee who was super nice and made me my 2 has browns.

usually i order ahead but i’m glad i didn’t because there was no one there. it was kind of surreal with the music playing and all the drive thru orders flashing on the screen. i thought i could hear someone in the back bangin around but no one ever came out

Great, fast service during peak morning time, with smiles.  Very polite.Food: 5/5

Service is very bad , no one's there at counter to take order. Staff's behavior is not friendlyFood: 4/5

Giving you a bagel and a package of cream cheese on the side for you to spread is just lazy and poor customer service.Service: 1/5

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