Dunkin'

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"Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.Dunkin’ is proud to serve Somerville, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!"

Address: 519 Somerville Ave , Somerville 02143, MA, US

Phone: (617) 628-3355

State: MA

City: Somerville

Zip Code: 02143

Opening Hours

Monday: 05:00-21:00
Tuesday: 05:00-21:00
Wednesday: 05:00-21:00
Thursday: 05:00-21:00
Friday: 05:00-21:00
Saturday: 05:00-21:00
Sunday: 05:00-21:00

Update Info

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Reviews

Hot burnt bitter coffee  my glazed Donut was good. Glass to entrance door dirty  location needs some good management  cleanliness. Service was good and nice staff.. I don't recommend this Dunkin' Dounut location to others

I removed my previous review as many changes have been made at this location. Some new pros, some new cons, most of the same regarding both.  Regarding the location itself, it's quite easy to spot. It's in a small strip mall across from Rite-Aid. I've added photos to clarify what you should be looking for. It's easy to see, but parking is just not what you'd want to see for more than 3 stores in the same area. There is never available parking. ever. Why don't they simply use the opposite, completely empty side of the parking lot as well? That would allow for significantly more parking availability.  The line system is a bit confusing, mainly if you're hungover or lacking in sleep, as you have to move to the right and do an about-face to actually be in line. Many customers are confused by this. Once you place your order which is confusing, as regular coffee is occasionally being traded over your head for "quick order" customers. Sbux has the same issue, to be fair. The staff is mostly friendly and courteous, however.  Now, for the good stuff! They always have fantastic displays of their donuts, sandwiches, etc. while you're waiting in line. I've added a photo of one of my favourites. Kudos to the employee who made this beauty. I promise you that the photo doesn't do it justice. It looks great in person. I've also always enjoyed DD coffee. I'm from the Midwest, so our two choices of classy coffee have always been McDonald's and Dunkin Donuts. Needless to say, this store makes fantastic coffee, every time. I have no complaints there. Never burnt, always quick. Not watery and gross. A+. As for the donuts... They're a solid 5/10. They're your standard fare donuts that you could buy at a grocery store, but cheaper. Maybe if they had the donuts on a heating rack they would be better? The blueberry muffins are a dream, especially if you ask for them to warm it for you. Biting into one is like saying "bye fallicia it's still summer in my mind"  There is one final, very unfortunate item I must address: The online ordering system. I ordered some donuts and coffee, hit ready to pick up in the app the app is great, no issues there and when I came to pick them up they were at the very back of the pickup lane photo attached of the lane there seems to be a perpetual wheel of customers in a hurry, swarming the pickup line. I tried calling out to say "that's my order!" But was told that I needed to go into line and place an order. What? Anyway, I just grabbed my order and left, with a bunch of angry stares from the wheel of sharks waiting for their orders. Overall a terrible experience. I wouldn't mind waiting in line if they had the orders ready to go behind the counter and asked for my name. Easy peasy.  So why did I give this DD 4 stars and not 2 of 3? Because someone there actually cares and might take some customer suggestions to heart. I mean, thdy put a lot of time into that display. Surely they want their restaurant to function as beautifully as their displays.i truly hope that we CAN run on Dunkin'.

Only 1 star since the frozen chocolate was yummy but otherwise they told us once inside that is was "no mask no service" even though there is currently no mandatory postings about wearing a mask. It's only advised and we get that and we are also fully vaccinated not the point though. There was no sign saying this store 302673 in particular needed customers to wear a mask to receive service. So it was pretty annoying and came off quite rude.

The batista if you even call her one gave me a dripping sticky cup of machiato that she haphazardly made. She didn't even poured so much milk in that she couldn't fit the expresso in. So I paid for a cup of sticky milk. Terrible. No apology from her either.

I recommend going to a different Dunkin Donuts. It is always slow because there's a lack of staff to handle the volume of online orders and customers waiting. Food is acceptable, but the wait is not.

It is disappointing, having to wait for a coffee for more than 20 minutes, the owner of the establishment has to do something to change this situation.  Every morning there is a long line of people waiting to be served to order, and you still have to wait longer to receive the order.Food: 1/5

Went at 8am on a Friday. Staff was quick, friendly, and got everything right.Food: 5/5

Whenever I visit this place. So much dirty the wall the floor even no good bathroom.employees never wear proper dress. My drink wasn't fresh. Employees always sad faced. They never check trash both out and inside. I give 0 in 10.

Poor hygiene. I watched one employee make 5 different sandwiches touch all kinds of meat, eggs then put my croissant in the toaster.

Bathrooms were out of toilet paper and soap, workers were slow. They definitely need more help. Food has been same quality as every other chain.Food: 3/5

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