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Reviews, get directions and contact details for Dunkin'

Dunkin'
"America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. Order your Dunkin’ faves ahead of time with the Dunkin’ mobile app for a fast grab and go experience."
Address: 3171 State Route 27 , Franklin Park 08823, NJ, US
Phone: (732) 940-3020
State: NJ
City: Franklin Park
Zip Code: 08823


Opening Hours

Monday: 04:30-23:00
Tuesday: 04:30-23:00
Wednesday: 04:30-23:00
Thursday: 04:30-23:00
Friday: 04:30-23:00
Saturday: 04:30-23:00
Sunday: 04:30-23:00


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Reviews
This Dunkin might be the most poorly managed, understocked, embarrassment to the franchise. The place has “Donuts” in its name and doesn’t have actual donuts on a consistent basis, let alone any other food items offered on their menu. I’ve visited multiple times and have not had a single experience where they actually had the items offered on their menu. Ever since the ownership change, this place has never been the same. It’s a shame. Note to other customers: do not go here with any expectations as you will get let down. That is all.
Donuts were fresh, what else can you ask? I stopped in late in the day so the variety was low but they still had some favorites and I was going to get a bunch of glazed when I saw the sign for staff favorite on the apple cider - yummy and thanks for that sign!Food: 4/5
This store is absolutely awful. You try to buy a drink with NO ice and they charge you $1 for no ice. The management will sit there and argue with you and tell you she can put less ice in the system but will have to charge you $1 for no ice. Absolutely rude & liars there. The young man named Ryan has helped me a few times and he got rid of the $1 charge every time he has helped me. Vina is the manager who tried to charge me and then lie about it afterwards. I spoke with corporate and they asked for the store number & vina felt it was ok to lie about the store number. Corporate was able to find the store with the address provided. Vina then tried to give me the drink free and said “no charge” once she seen me on the phone with corporate. Did not accept it & will no longer give my money to these people.
While there is no drive-thru, this location is very fast with mobile orders. They also have in-store touchscreens to make ordering easier. Also, this is one of the few Dunkin’ locations that has coffee “on tap” like the nitro cold brew.
This place just got renovated and is under new management. New owners are really nice. Definitely recommend this place
Need more staff to handle - too slow Donuts are almost over even at 9:17 am
I will suggest that they clean the place if possible. All tables were dirty. “The sugar stand/table” was really dirty. They were not that busy and had a few employees. It takes 2 minutes to wipe the tables. My humble suggestion. Thanks.
They needs more employees It take half an hour to complete a order 20 Donna's 1/2 gallon of coffee...due to the facts...that 2 employees can't take care of the drive-throughand. The front regular people..inside the Store. The management have to hire at least one more employee
Worst coffee. I asked for a regular coffee and it was just like hot water. Asked them to change and she got another one which tasted the same . Bad taste. Waste of money ; will never go back.
Nice place, open early morning, friendly atmosphere, enough parking, I highly recommend this place.
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