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Reviews, get directions and contact details for Dunkin'

Dunkin'
"Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.Dunkin’ is proud to serve Woodbury, MN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!"
Address: 6671 Valley Creek Rd Ste 101 , Woodbury 55125, MN, US
Phone: (651) 348-2369
State: MN
City: Woodbury
Zip Code: 55125


Opening Hours

Monday: 06:00-21:00
Tuesday: 06:00-21:00
Wednesday: 06:00-21:00
Thursday: 06:00-21:00
Friday: 06:00-21:00
Saturday: 06:00-21:00
Sunday: 06:00-21:00


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Reviews
We have tried this Dunkin' a few times and each time we are left disappointed. From dry donuts, to missing slices of bread on sandwiches, to poor customer service, it is an all-around disappointing Dunkin'. This last visit we ordered two sourdough breakfast sandwiches and donuts. Upon arriving home we found one sandwich never received its top piece of bread, the cheese was ever so slightly melted, and the eggs were cold like they had only been warmed up about ¼ of the time they actually needed. The customer service seemed obsolete. Having gone through the drive thru I witnessed 6 employees inside as we waited for our items, of those 6 employees only 2 of them appeared to be doing the work...all of the work, as the other 4 employees stood around talking and having to be asked to move so that the working employees to do their jobs everyone's jobs!.
I always try to give a business a few shots before I write a review. I am glad I did for this location. At times they are very busy and understaffed, and at other times I feel like they have plenty of staff and are less busy. Regardless, the quality of my drinks and coffee has always been what I have expected. The staff is usually in good spirits. I try to give them the benefit of the doubt when they are busy as I have seen people be rude and them handle it in a calm manner. If you enjoy sugary coffee and donuts like myself then its worth your while. Its a fast food coffee and donut place, some people act like they expect a Michelin star experience, lower those standards a little and enjoy your sugar rush!
I usually never leave reviews but I just wanted to say, I don't know this young ladies name but she's a shorter girl with dark hair with glasses.. i came here yesterday morning but forgot what time dunkin opened so I came around and looked at the window, and there she is looking at me with such a smug look on her face. Found the time, I still had just a minute until they opened. I rolled around again just so I could grab a quick iced coffee. I knew it was her on the outside speaker taking my order, and she had the absolute worst attitude.. I almost just didn't want to get coffee anymore. I did not appreciate it at all. Plus my 8 year old was in the back seat wondering why this girl was being so rude. That's it. Work on better customer service.. not sure if I am coming back.
I assume prices are higher at this store because of location, but the food quality is also the worst I've had from a Dunkin. I don't know how you can burn a bagel, but it's somehow still soft, and you put a tiny dab of cream cheese on it and call that worth $4. I didn't do one star, because I have been here a couple times and I imagine I will go again sometime and hope it's improved. The drink my friend got was pretty good she said.
Went though the drive-thru and ordered a medium iced vanilla latte and when I got to the window my they gave me a small coffee. Instead of making it the right size with the right amount of vanilla, they just poured it into a medium sized cup and added more coffee because when I tasted it, only tasted like coffee no vanilla so I had to come inside and told them my drink had no vanilla in it and yet again instead of making a new one with the right size they only added vanilla into the cup. I feel like they were just very lazy and didn’t care, like if they just wanted me out of there. I have gone to other Dunkin’ Donuts where they make a new drink completely. And because it was from a small cup it had very little ice. Very disappointing and a waste of my money.
I’d give them zero stars if I could. I have never in my entire life met any staff as disgusting and rude. I have such high respect for fast food workers. It’s beyond a hard job but no matter how kind and nice you are these workers are absolutely horrible and rude. When I ordered a couple weeks ago I was told they wouldn’t make a cappuccino blast and when I got to the window one of the workers told me that “yeah they just don’t like to make it so they refuse it to some people”. This place is horrible and I’m so glad I got the rudeness on camera. I will definitely be telling corporate. The longer my order got the ruder they got refusing to help me figure out the menu. Honestly I rarely ever give reviews but every interaction I’ve ever had was horrible and I will be sending the video of the young man in the drive thru being disrespectful to corporate. This place all around is terrible!
The coffee was pretty good. But customer service is pretty terrible like the other reviews say. They were out of a flavor, which happens, but the employee interrupted and barked that they were out at me. The drive thru menu doesn't have their donuts listed so we went inside after to see what was available - and we were ignored so we ended up leaving without anything.
This is the worst Dunkin location. I ordered a dozen donuts on the app and arrived 15 minutes later. The order wasn't ready. Without being greeted or acknowledged, I waited for a while watching 2 employees talking to each other and helping drive up customers. I asked if my order was ready and the employee said she was workings on it. After a few more minutes, with attitude she handed me 2 drinks that I didn't order. I guess it's my fault for believing 1 the app would save me time and that 2your employees were friendly and competent.
Came in for a couple coffees… several people behind us ordered. Everyone got their drinks. We waited patiently maybe 10minutes when we realized our order was lost. I asked for it to be fixed and well. We got coffees that weren’t what we asked for. Bummer we were on a time crunch!
I've had vanilla cream donuts from dunkin before and I don't know what happened to this one. The "cream" inside was the consistency of the custard they use in their boston cream donuts. I've never had a vanilla cream from dinkin with this consistency of filling. 0/10 would not reccomend
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