Dunkin'

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"Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.Dunkin’ is proud to serve Tampa, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!"

Address: 3512 E Hillsborough Ave , Tampa 33610, FL, US

Phone: (813) 231-4350

State: FL

City: Tampa

Zip Code: 33610

Opening Hours

Monday: 05:00-22:00
Tuesday: 05:00-22:00
Wednesday: 05:00-22:00
Thursday: 05:00-22:00
Friday: 05:00-22:00
Saturday: 05:00-22:00
Sunday: 05:00-22:00

Update Info

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Reviews

I usually don’t do reviews. But right now at this moment 5:18am, at the Dunkin on Hillsborough on January 22nd 2024. I’m not sure what this associate name is, but she was ABSOLUTELY RUDE. I’ve been coming to this location for years, never have I been treated like this. The lady was rude from the speaker she was yelling and get demanding and the only thing I ordered was an ice coffee. I got to the window and payed and I asked for my receipt “she said second window really loud infront of my face.”  I got to the second window she brought my  coffee and shoved it in my hand and said “there’s your receipt.” She gave me no receipt. I will be getting corporate involved because this is outrageous!

This location was not people friendly. For starters, I pulled into the parking lot with a line of 10 vehicles in the drive-thru. If you’ve ever been to this location that means the cars were lined up out in the street. Once I saw the line of cars I  decided it might be better to go inside and order so I found a parking spot and did just that. However, the problem with that was that I walked in and didn’t walk out with any food. The location had at least 10 employees. Four of which looked at me, but none of them acknowledged me. I stood there for a good 10 minutes before deciding it was probably best I leave. To be clear during that 10 minutes, those same four employees looked at me multiple timestwice to 3 times, but yet again failed to acknowledge me. Not even an “we’ll be right with you”. Each time they looked at me I flashed a smile and nodded good morning. Apparently, that did not matter. I still did not receive service so I left.

It doesn’t say anywhere in the store that $50 bills are NOT accepted, yet our payment was turned down “because too many people are giving us fake money, especially $50 bills” was the response we got.  Not only that but the cashier, after delivering the news, just turned around and walked away from the register and continued doing other chores, leaving us waiting to finish our purchase and payment with another employee that had to come to the register for that.

Recently I was there and the manager had the nastiest attitude!!!! My order was not right. The chai latte was not even hot and it was suppose to be a medium.

I just love their Mango Smoothie! The photo attached is one of the two we purchased. I like to put mine in the freezer and eat in small amounts.  I was surprised to discover that this one was really just ice cubes in the top part. The other one was perfect. Just not sure how the person making it didn't notice all the ice. Plus I'm not aware of ice being an ingredient for Smoothies?! I have been going to this location for the last 10 years for their Smoothies. I find theirs to be the best. Really,  no joke.

The customer service at this location is horrible. The latte I drank made me sick - I don't believe they keep the equipment clean or properly wash the container used for steaming the milk. Never again!Food: 1/5

Despicable service from both ladys at the window today 4:51pm on thanksgiving. She was hostile and threw my food at me. Get better staffFood: 1/5

My croissant toasted with cheese was fresh, hot, and good. The Charli cold foam was delicious! Excellent customer service drive-thru cashier Jonique was very kind and polite!

Terrible customer service. The lady at the window was rude. They gave my order to the car in front of me and had to remake my order, which took another 8 minutes and then acted put out when they finally brought my food to the window. Will not be going back to this location.Food: 4/5

Went to get donuts.  30 minutes before close was just going to grab whatever they had.  Haven’t had donuts in years.  Already threw them out for the evening.  What’s the point in being open until 10? Please do better.  Hire better.  Train better.  It’s ridiculous

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