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Reviews, get directions and contact details for Dunkin'

Dunkin'
"Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.Dunkin’ is proud to serve Boston, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!"
Address: 750 Washington St Proger Bldg , Boston 02111, MA, US
Phone: (617) 542-6165
State: MA
City: Boston
Zip Code: 02111


Opening Hours

Monday: 05:30-20:00
Tuesday: 05:30-20:00
Wednesday: 05:30-20:00
Thursday: 05:30-20:00
Friday: 05:30-20:00
Saturday: 06:00-18:00
Sunday: 06:30-18:00


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Reviews
DO NOT ORDER FROM THIS LOCATION! This location was obviously created with the intention of serving those who already in the hospital. There is no signs from the street and there are no signs upon entering the hospital. Did I mention this location is in the hospital, the photos attached to this location are INCORRECT! After 25 mins of searching, I had to go to the Dunkin up the street to find where the location was. I finally find the store by following the trail of people with Dunkin bags in their hands, only to find my order hadn’t been even started yet. THIS LOCATION SHOULD NOT BE ON THE APP FOR PUBLIC ORDERING!
My gf order off Uber eats and order was completely wrong we got a plain bagel when we ordered a everything bagel we received a iced black coffee when we ordered a strawberry dragon fruit green tree refresher the bacon was under cook.Food: 1/5
Ordered a large latte, a bag with cream cheese and a donut at 6pm. 6:45pm go pick up..only the latte is ready. A large cup has less than half filled latte for 4:56$. Woman there said she didn’t see there was bagel and donut Food: 1/5
Nice service got help after waiting about 20 mins for one of my drinks. This dunkin's need a bigger spare so people are not on top of each other trying to find there orders and get out of the doors.Dine in: NoOutdoor seating: NoTakeout: YesDelivery: NoCurbside pickup: No
Store employee didn't honor promotion after I activated it. So bc I activated it & added 1 donut, I still ended up paying for my entire order. That they should have honored & put it in as a no sale or actually just put the order in & explain to their boss later. I shouldn't of had to pay if I'm using a promotional reward. Wheelchair accessibility: There's no wheelchair access
On multiple occasions evening staff have been extremely rude and exhibited poor customer service. Collectively, the emergency department is tired of the poor service and rude attitude. The employee refused to give her name and told us to call her the girl with the red hair. She told us she does not care if she gets fired. “They think I care if they fire me”. People working in this establishment within in the hospital should exhibit better professionalism to those who come to work every day to care for others. Collectively we agree that she should no longer be employed at this location, and she obviously does not value her employment at this location. Also on multiple occasions they have closed early and stop making beverages because they wanted to leave earlier when times for the store are clearly posted.
Do not go here. The few times I have ordered from here there always seems to be a problem. They are super slow and even with ordering ahead on the app and giving them sufficient time to get my coffee ready, I’ll go check and still have to wait an extra 10-15 minutes till my coffee is ready and everytime you have to go pick up your donut from the cashier and everyone thinks you are cutting the line. Today was the icing on the cake where I placed my app order and waited 30 minutes when I went down my cup was set out but empty. Apparently the espresso machine was down so after waiting 15 minutes for the cashier she said she can give me a regular coffee in exchange for my iced macchiato….there is clearly a price difference there. I said no I would just like a refund then and she said okay but you also have to give the donut back because today was free donut day. No issue I gave it back but I did not appreciate how rude she was the whole time, even to the customer before me. I will defiantly never be coming back to this location.
Staff was great and friendly and polite will definitely go there All the timeFood: 5/5
Horrible experience. The manager was very hostile and refused to serve us. Then the cashier took our order. The dude was very angry. Don't go there. If you like Dunkin, go to a different location. Manager was a tall man with glasses.Food: 5/5
Was told I cant sit here all day and I had to leave in 20 min after I sat down for 3.... I think the lovely baristas name was cheryl. Thanks for the hospitality Dunkin!!! Was just told I was there for Over and hour and told to leave...wow
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