East Side Mario's

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Hey Budda Boom Budda Bing! We are the Home of All-You-Can-Eat soup or salad and garlic home loaf and offer delicious Italian meals at great value. At East Side Mario’s your family is our family and we are committed to deliver Amore in everything we do!

Address: 1389 Upper James St., Hamilton, ON L9K 1B2, Canada

Phone: (905) 574-3890

Website

State: Ontario

Zip Code: L9K 1B2

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Reviews

We made reservations for a birthday and were taken in on time. The waitress told us when we were seated that the kitchen was behind and that there would be a wait. She provided us with drinks in a timely manner and then a bit later bread and salad after she took our orders. The room we sat in was full and very loud. If you needed to go to the other side of the table you would have to leave the room and come in on the other side. After an hour wait (from when we ordered) we got our food. No condiments were provided until we asked 5 minutes into eating. The steamed vegetables were freezing cold. The lettuce on the kids' burger was wilted. It was very cold in the room as well. The manager came by and said we could get 1 free desert. Then they sang happy birthday with the free dessert that was requested but forgot the two coffees and we were told we would get 1 free lunch that we didn't get. The manager came back again and we mentioned the two kids' meals desserts and coffees. When we got the coffees they were warm but not hot a bit warmer than lukewarm and most of the dessert was gone. The bathroom had an overpowering smell. It was awful. Thank you for dinner. We won't be back.

 9 years ago (23-10-2017)

The service was noticeably slow compared to other chain restaurants. The food portions were quite small and were not the best tasting (definitely didn't seem worth the price). Also, they sent one of our orders to another table, but we eventually got the order after the rest of our table finished their food. After much discussion, the restaurant agreed to give a refund for the misplaced food. With that being said, our server Tristan was great and did his best to make the experience the best. Had it not been for that, this would have been a worse experience.

 9 years ago (02-09-2017)

The food was served in a timley manner, it was served hot and was quite tasty. Nothing extraordinary about the food but it was cooked well. Our server was excellent at making sure we were satisfied.

 9 years ago (12-10-2017)

Nice restaurant with friendly people. The prices are fair, however the quality of the food could be better. The soup was served quite warm, but not hot, so the soup did not stay warm too long. The personal pizza was thin and very greasy. I would recommend if the food quality was better.

 9 years ago (29-08-2017)

The place is nice, service ok, though it took quite long in a not so busy day.
Food is tasty, pasta portions are small. A friend had the Parmegian veal, which size was good. Price is fair.

 9 years ago (14-10-2017)

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