East West Tours

Reviews, get directions and contact details for East West Tours

Address: 18518 Bothell Way NE, Bothell, WA 98011, USA

Phone: (800) 776-3341

Website

State: Washington

City: Bothell

Zip Code: 98011

Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 9:00 AM – 7:00 PM

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Reviews

Did extensive reseach and contacted them about a published tour with a side trip to Poland.  I got a snotty message back that they did not have anything on those dates and that they had given me what was available.  I asked them to clarify we were discussing the same tour as I took the dates directly from their site.  Even snottier return email full of highlights and captilization that the dates I was requesting were wrong.  I provided them a screen shot of their site with the dates and told them the dates they kept highlighting for me for a trip three weeks earlier would not work.  And, perhaps they should update their site.  No response, no offer to help find another trip, just snarkiness.

THIS agency exemplifies why I rarely use travel agencies!  Had them in my sights for two seperate trips; their lack of professionalism steered me away.

 7 years ago (05-03-2018)

As a first time traveler, I had no idea where to begin to make trip plans and creat an itinerary.  Alex from East West Tours helped to all that for me.  And I could call and ask questions and he would be happy to answer them.  The Bistro tour of Russia is a shorter tour, but the guides made graet use of that time and showed lots of really cool thing!  Hotels were amazing,  more fancy then I have ever stayed at.  I know they can't control the weather, but I went in august and it was always sunny!  I had the best time!

 7 years ago (25-08-2017)

East West Tours arranged a trip to Spain and Portugal for us this summer. They recommended very affordable and conveniently located hotels and  booked private tours for us in Madrid and Lisbon. The guides they used were professional and with good knowledge of the subject and good command of English. On their advice we also rented a car and drove thru the countries enjoying the rural areas with wonderful food and wine.  We stayed in several bed and breakfasts recommended by Alex and were very happy with the choice. His knowledge saved us a lot of time on research and making decisions. Alex, thanks for all your help and you will hear from us in a few years when we plan our trip to the Holy Land. Irina S.

 8 years ago (09-09-2016)

My husband and I want to thank you for affording us the opportunity to have one of the most impactful, enjoyable trip experiences of our lives. From start to finish, our trip to Moscow and St. Petersburg exceeded all of our highest expectations. This was due in great part to the expertise of the guides that you have employed. Although our initial guide, Rita Babakina was ill (and unfortunately, I can't remember the name of her substitute, but I'm sure that you do!), her substitute was outstanding, as was Oleg Tkachenko. Both were extremely knowledgeable, engaging, and very accommodating. They made every day in Moscow wonderful. Masha Ganina was equally erudite, making every minute interesting with facts and anecdotes. She was also very warm and went out of her way to make us feel comfortable in the city that she loves. We eagerly looked forward to every day because of her engaging mixture of history, art, and political intrigue. The drivers were wonderful as well...Andre was very accommodating. Both hotels were fantastic, but the Four Seasons Lion Palace in St. Petersburg really went above and beyond with the warmth of their staff. We highly recommend both hotels, and we would not hesitate to return because of the stellar service, beautiful accommodations, and the variety of delicious dining choices that are offered. This was truly a most memorable experience.

 8 years ago (10-06-2017)

I’ve been a client of East West Tours since 1994. I always work with travel agent Alex. He is very helpful and patient, has good knowledge of how to book best airline tickets and obtain visas to different countries. Throughout the years he arranged our trips to Russia, Poland, the Baltic countries, Georgia and Armenia, Uzbekistan and Tadzhikistan. He has personal contacts in all places and can make informal arrangements such as visiting local families and touring unusual places. He came highly recommended by our friend many years ago and we are happy to recommend him to anybody who likes to visit new destinations.

 8 years ago (09-09-2016)

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East West Tours

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