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Eastern Shore Children's Clinic: Elizabeth M. Orr, MD

  1. Alabama
  2. Fairhope Doctor

Reviews, get directions and contact details for Eastern Shore Children's Clinic: Elizabeth M. Orr, MD

Address: 150 S Ingleside St # 7, Fairhope, AL 36532, USA
Phone: (251) 928-0624
State: Alabama
Zip Code: 36532


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Reviews
The doctors are nice, but the way the place is run is horrible. I switched over since I had just moved to the Eastern shore and wanted a place more convenient in case they got sick. This place is anything but! It's hard to get an appointment, and you often wait forever. I was willing to give them to benefit of the doubt, but once I was completely forgotten in the room. They only found me because after 45 minutes of waiting for blood to be drawn I stepped out and said we had somewhere to be. The second time we had the first appointment after lunch, there were no other patients and at least 10 staff members and we were still there an hour, mostly sitting in an empty room. If you have a pediatrician you like in Mobile stick with them! We're switching back.
7 years ago (21-08-2017)
Love it! Other then not getting to see the actual dr you picked it’s a great practice. We love Dr. Orr and Dr. Moore they are great they both seen my son since he was born!
7 years ago (24-11-2017)
While I am typically against publicly discussing my personal issues with local business, I find it necessary to say something today about Eastern Shore Children's Clinic. I have taken Chloe to this clinic since she was born and while the common frustrations of a doctor's office had occurred I was overall pleased until today. Chloe has been sick each time her vaccines have come around and because of that she has missed her last two vaccines. I called two weeks ago and made her an appointment for the earliest time available with Dr. Burns and that day was today. This morning Chloe woke up quite difficult and we were running behind schedule. I called the office three times before 9 am, only one of which went through to a staff member. I let them know we had a 9am appointment and we were running behind. Their response was "Okay I'll let the front know, thank you". So, I left and drove the 30 minutes it takes to get to their office, arriving at 9:20a on the dot according to the time on my phone. At the front desk, I was informed that the time was 9:23 and my appointment was for 9 am and I only was allowed to be late by 15 minutes or they would have to reschedule the appointment. I was the only one in the waiting room at the time. I informed the front desk about calling ahead of time and they informed me that they would still have to check with the doctor to see if they would take Chloe. A few minutes passed and they called me up and told me that I would have to reschedule. I replied "I will not be doing that and would like to speak with the doctor." The office manager came out and I told her that I am 8 months pregnant, live thirty minutes away, my daughter is behind two vaccines, we waited two weeks to get this appointment, and that I would not accept no for an answer. At no point did the staff member I spoke with this morning inform me that I only had 15 minutes before a reschedule would occur and had I known I could have made other arrangements. The office manager refused to allow Chloe to be seen regardless of our circumstances and would not allow me to speak with Dr. Burns. I told her that because of this circumstance I would no longer be bringing my child to Eastern Shore Children's Clinic and that I found it absolutely pathetic that they would turn away a two year old needing vaccines and her 8 month pregnant mother because of a 5 minute difference. Especially when they had no other patients in the waiting room. I would file a formal complaint but because it is against the practice itself and not a specific doctor I can't file it with the medical board. They do not have anywhere on their public page to leave reviews or posts, so, this is my way of making a public statement regarding my displeasure with how my daughter and I were treated this morning. A good relationship is imperative when it comes to doctors and while I took Chloe there believing them to be the best to care for her, I have found that if they can conduct business in this manner then they are clearly not the best.
8 years ago (07-12-2016)
I love Dr. Drummond. I had several recommendations to her & I can't imagine a better doctor. The office worked with me when I was 15 minutes late for an appointment as I was still getting used to packing up our new baby. My son is almost 1 now & Dr. Drummond has truly made all my new mother jitters settle. When she's out of the office, we have seen Dr. Orr & Dr. Burns, both of whom are also good doctors.
8 years ago (30-05-2017)
Love these pediatricians! We usually see Dr. Moore, but we have seen everyone in the group and had good experiences with all of the doctors. The wait times are always short, and everyone is as nice as can be to our children.
8 years ago (21-04-2017)
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