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Reviews, get directions and contact details for Econo Lodge

Econo Lodge
Address: 59 East Main St., West Yarmouth, MA 02673, USA
Phone: (508) 771-0699
State: MA
Zip Code: 02673


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Reviews
The bed and pillows were comfortable. The phone didn't work so difficult to report problems. TV didn't work went to the office to get help. The cable had been unplugged. The staff was pleasent and helpful. After he left I was going to heat my dinner and the microwave did not work. I checked it and it was unplugged but I couldn't reach the cord or move the chest and I wasn't walking back to the office. I ate a cold supper. For the price it was an okay stay but I wouldn't stay an extra night.
8 years ago (12-10-2017)
The nastiest experience in lodgings that I've had. The room had not been cleaned. There was trash underneath the bed. The refrigerator had a putrid odor of dead hooker, or perhaps rotten bush meat. Peeling paint and wallpaper, the smell of cigarette smoke permeates the curtains (it was advertised as a non smoking room). The rating system does NOT go low enough. I rate this place a FIVE TURD. The toilet ran until you returned the flush lever. Shower curtain stained. Cigarette burns on carpet and. Surly desk manager. I was too tired to look for another motel the first night. I checked out first thing in the morning.
8 years ago (10-09-2017)
I never write reviews unless they are good however this was by far the WORST hotel I've ever stayed at! Can you say negative 5 star ⭐️ review... horrible stay, horrible customer service and filthy room. Priced changed at check out vs online reservation, been waiting to speak or hear from management for a week now. Front desk was very rude, barking dogs in neighboring room, our room was filthy, shower/bathroom never cleaned, left behind used soap and half used toiletries. I've called hotel for over a week asking to speak to management, they weren't they night of the stay and have been MIA since... I've proceeded to call the Choice Hotels - customer relations line as well and have been blow off w no resolution. I would not recommend this hotel to stay for anyone.
8 years ago (16-09-2017)
Today was THE worst experience I could have ever had. Upon arrival my husband and I checked in and received our room cards. We got to our room, which was on the main level. The Windows were open when we got into the room. We shut the windows and turned on the a.c. The more we were going in and out of the room, unloading our stuff, we noticed the room just started to smell more and more musty. We unfortunately got a room with 2 full sizes beds. When we tried to move the 2 beds together we noticed as soon as we moved the bed there was black mold all behind the bed. We immediately went back to the front desk. Upon informing the front desk we were told we'd be refunded all nights but one. Which is ridiculous with the health code violating conditions. We told him we still needed a key to load everything back up. My husband told him he still had his and that we would drop it off on the way out. While we were in our room trying to load everything back out, the guy from the front desk walked into our room unannounced. I proceeded to ask why he didn't knock and he responded he thought we left. Completely disregarding the conversation we just had in the lobby. Even if he thought we could have left, he should have attempted to knock or announce himself entering. Never have I EVER had such a bad experience or such horrible customer service. Ive never been so disgusted by the level of cleanliness of a room. NEVER BOOK A ROOM HERE.
8 years ago (18-07-2017)
No iron in room. Every time we wanted to use the iron we would have to ask the desk then they would have to hunt it down then we would have to return it. This would take place every time we wanted to iron something. We also came home one day to find our door open even though we had a "do not disturb" sign. Breakfast was very very limited; bagel and yogurt. You get what you pay for.
8 years ago (25-07-2017)
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