Eden Nails & Spa

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Address: 357 U.S. 9, Manalapan Township, NJ 07726, USA

Phone: (732) 851-7711

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State: New Jersey

Zip Code: 07726

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Reviews

Always a great experience. Very clean salon. Always get an appointment when I need.

 8 years ago (13-11-2017)

There are a lot of things that I love about Luxi. Every time I have called I have been able to get an appointment whenever needed, even same day. It's a big, clean salon with a mostly friendly staff. However, my most recent experience has me questioning if I will ever go back again. I realize this is a crazy long review but I just want to let others know to be aware!

I called at around 10am on a Monday to make a 5pm appointment, and the person I spoke to said sure, no problem, see you then and asked for my name. When I walked in for my appointment, on naturally the busiest day I'd ever seen there, I was told that my name hadn't been written down and began the over half an hour wait to have my nails done. Multiple people worked on my nails and I was moved from one station to another over the course of my "appointment".

I had recently heard that Luxi got the "chrome" nail finish and wanted to try it out. So when I was asked what color I told the woman doing my nails that I wanted a sheer pink with chrome on top. Right then, I should have been informed that the chrome finish was extra- since it's fairly new and I had no way of knowing. But I was not informed. 

When I walked up to pay the woman behind the counter ask the woman that did my nails how much to charge. Shouldn't she know? And shouldn't there be a fixed price for these things? My normal $30 gel manicure became a $45 one and the polish was already on! I feel like it was unprofessional and sneaky to not be upfront about this new finish's pricing, and I don't have the same level of trust in this business as I did before this experience. It's perfectly ok to charge extra for something, every single customer should be made aware and have the right to choose! I'm so disturbed that I felt forced into paying For something that I'm not sure I can go back! If you do go, Make sure you ask about everything you want BEFORE it's on your nails!

 8 years ago (21-03-2017)

The technicians all perform wonderful massage pedicures, you'll never want it to end! The facilities are the cleanest around, making every visit relaxing, comfortable and a great experience.

 9 years ago (09-04-2016)

Even with an appointment still wait needed

 8 years ago (16-06-2017)

Horrible service

 9 years ago (18-01-2017)

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