Edible Arrangements

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Enjoy Same Day Delivery On Fresh Fruit Bouquets! Shop Edible Arrangements Today. Gourmet Dipped it. Made Fresh Daily. Types: Birthday Gifts, Chocolate Dipped Fruit, Gift Baskets.

Address: 3478 Olney Laytonsville Rd, Olney, MD 20832, USA

Phone: (301) 774-5701

Website

moc.tiurfod@596dm

State: Maryland

Zip Code: 20832

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Reviews

Customer service, very good I purchase 2 dozens of strawberries with chocolate ... I love it and my hubby too ... I think is the best gift ever and I like the fact that the fruit is very fresh and delicious. 
Also it was the only openin Mongomery county open. I like that because other stores are close I don't like that

 7 years ago (23-11-2017)

Needed a same day delivery and placed an order with this store. Fortunately she called me and told me it was not going to be possible to deliver same day but she could transfer to another store. UNFORTUNATELY she did not call the other store to give them a heads up which apparently is common courtesy among franchises AND somehow changed the delivery date to the next day when she transferred the order!! These bouquets are expensive and mine was NOT delivered on the day I requested. I was incredibly upset.

 8 years ago (11-06-2017)

Horrible experience with this store. I have ordered edible arrangements muitlplw times from different stores, always 100% 5/5 stars. Unfortently this Olney location didn't treat me, the customer with respect or understanding. The store employee , rose or Rosie is very hard to understand, rude and hung up the phone on me. 

 On Saturday I placed an order for delivery on Sunday , Father's Day . 8pm Sunday night I receive a call saying the arrangement melted in the drivers car and cannot be delivered until Monday. I was very upset that I didn't find out about this till 8pm on Father's Day. I tell her that it would be okay for redelievery Monday but I would like some sort of compensation or refund . Monday comes , my father lets me know he still hasn't received anything. I call customer service, they were very helpful and tell me that they called the Olnely store and it can be delivered today Monday after 7pm. I say great thank you. 5 mins later, Rose calls me from the store saying that it is not possible to delivery today and that she thought I wanted a refund and to replace my order again. I try to state to her that she is incorrect and that is not what we concluded on Sunday night, she tries to continue to correct me then says "omg that is not what you said" then hangs up on me...

Very upset and mad with edible arrangements, not sure what they look for in there franchise owners or store employees, if you read the majority of reviews for this store, it's horrible. Not sure if I will ever use edible arrangements again or not. Just wanted to share my experience with potential customers. BEWARNED BAD SERVICE

 8 years ago (19-06-2017)

A very close friend of mine had death in their family.  I thought a basket from Edible Arrangements would be nice since they had to travel out of town at the end of the week.  I have used Edible Arrangement many times, never the Laytonsville location.  I always was very satisfied with the product and the service.  

I am very unsatisfied with my service this this order at the Laytonsville location.  The person the arrangement was delivered to was not at home at the time the driver went to the house.  THE DRIVER LEFT THE ARRANGEMENT IN THE DRIVEWAY ON THE GROUND.  The arrangement was beautiful (looking) however I felt very disrespected.  Any animal could have urinated, licked or whatever on the package.  It seemed like they were leaving food to feed an animal on the ground.  Not only did I feel disrespected but it was unsanitary, serving food on the ground.

I called the store and spoke to the owner Ms. Paula Griffin and also felt disrespected.  Ms. Griffin's  had a chuckle in her voice as I  explained  my frustration regarding the service.

Signed, Very Unhappy Customer

 9 years ago (18-10-2016)

Last Tuesday, I wasn't feeling well. My best friend decided to get me the Delicious Daisy Dipped Pineapple bouquet to cheer me up. It certainly made my day. My favorite was the Chocolate Dipped Pineapple. However, the fruit didn't stay fresh for long in the fridge. It became soggy and moldy after two days. I've had Edible Arrangements from other locations that lasted longer.

 9 years ago (23-06-2016)

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