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Edit Business | Calderon Automotive Repair Services, Inc.
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Mission * Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance. * Offer customers a price estimate for work to be performed. * Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer. * Make every effort to keep the customer informed about appointments and completion deadlines. * Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request. * Furnish or post copies of any warranties covering parts or service. Use quality CARQUEST Auto Parts, guaranteed coast to coast. * Provide and honor CARQUEST manufacturer warranties. * Exercise reasonable care for the customer's property while it is being serviced. * Make every effort to fix the customer's vehicle right the "first time". * Maintain a system for fair settlement of customer's complaints. * Cooperate with established consumer complaint mediation activities. * Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.
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