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Reviews, get directions and contact details for El Pollo Loco

El Pollo Loco
"While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Vacaville,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again."
Address: 1450 E Monte Vista Ave , Vacaville 95688, CA, US
Phone: (707) 452-8292
State: CA
City: Vacaville
Zip Code: 95688


Opening Hours

Monday: 10:00-22:00
Tuesday: 10:00-22:00
Wednesday: 10:00-22:00
Thursday: 10:00-22:00
Friday: 10:00-22:00
Saturday: 10:00-22:00
Sunday: 10:00-22:00


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Reviews
Clean and bright location. Food was piping hot, esp. chicken tortilla soup. Husband and I split a. 4 piece meal. Brought a family meal home to enjoy since Oregon is a “pollo desert,” according to the website locator function. Staff was friendly and efficient. Thanks!Food: 5/5
My son and i stopped for a quick bite on our way home from work. We weren't in the mood for the usual quick burger. Glad we stopped here. The chicken is freshly prepared on a grill for customers to enjoy. I had the Mexican street corn chicken salad.. delicious! My son had the half chicken half shrimp tostada bowl. The grilled shrimp were a treat! We finished off with their scrumptious churros for the desert. Recommend it!!
Place is constantly dirty. Seems to be a common issue, no matter what hour. Every time I have to look for the least filthy table and clean it myself. The food is delicious. But for whatever reason, they continually mess up your order, even after repeating it back to you. Things like forgetting a taco, forgetting the sauce or just giving you someone else's order. I go there often and this happens about 60% of the time. I was wondering if it was just me, but when I'm waiting for my food, people inside the restaurant AND folks from the drive thru are in there often making similar complaints. Two times in the past year, it ended in Waffle House type verbal arguments between staff and the customer. Entertaining for certain.
Already contacted corporate waiting for a response. Sadly the manager Victoria thinks it's okay to be petty for no reason then make fun of the disabled and have her Teo employee friends at work join in I was just laughed at by 3 women Victoria a manager included / the ring leader over green sauce. I'm autistic I explained this to the nice young lady at the register who was kind and educated on autism and understood but I legit got made fun of by Victoria and two others this is unacceptable it's 2024 who makes fun of someone over sauce who makes fun of the disabled for any reason miss if you don't like your job just leave no need to be hateful not only was it wrong but it's against the law I will be trying to take this futher it's sad never once experienced anything like this here until running into her
Best and healthiest "fast food" around. The food is really fresh and prepared to order so nothing has been sitting under a heat lamp. Also, very reasonably priced...and delicious!Food: 5/5
Quick, friendly service and the double tostadas are the best! Will be going back soon!Food: 5/5
I was quite surprised on how nice there family meal was. It had a little of everything to make my kids happy. We had tortillas , Mac and cheese, rice and mash potatos with gravy.
Had the chicken bacon Quesadilla, Chicken, bacon, caramelized onions, cheddar and pico de gallo salsa wrapped in a tortilla and grilled. Too much tortilla didn't get to taste the insides. The place is clean restrooms too and modern.
I asked for no beans on my Chipotle Avocado chicken burrito and because of this it was very small and when I bit into it I realized that it Was mostly rice I think there was a total of 2 pieces of chicken and one slice of avocado. I also had 3 Street tacos for my child and Ask for no cilantro And there was so much on there. I don't know why no one listens when they take your order or the people making it never pay attention and look at it. I mean they charge a lot these days for fast food. As well as the workers getting a lot more salary. Without us purchasing the food they wouldn't be in business. Very disappointed again.
The food is good it’s also fresh and the coworkers are very kind and friendly, they have the restaurant clean and it’s nice that I can go with my whole family Dietary restrictions: Ok
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