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El Pollo Loco

  1. Texas
  2. North Richland Hills Meal Takeaway
  3. North Richland Hills Food

Reviews, get directions and contact details for El Pollo Loco

About

Authentic Mexican Grill known for its signature citrus-marinated, fire-grilled chicken and Mexican-inspired entrees.

Story

While some things have changed over the last few decades, El Pollo Loco's commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Address: 9009 N Tarrant Pkwy, North Richland Hills, TX 76182, USA
Phone: (817) 281-0889
State: Texas
Zip Code: 76182


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Reviews
Finally a place that is NOT Tex Mex, but more authentic tasting Mexican food. We stopped by here after a long day and boy did we enjoy it. We met with the manager Juan Carlos and had small talk about food and turns out we are the same area. It is good to go to a place of business with such a humble and dedicated person managing. The food was reasonably priced and the flavor was more authentic then some of these other wanna be Mexican fast food chains. If you want some mouth watering flavor to that bland Tex Mex diet of yours, then head on over to El Pollo loco and try a chicken bowl or one of the chicken and 2 side plates. Thank you Juan Carlos for making our day :)
8 years ago (02-03-2017)
The employees are subpar. They stand around talking and one tall guy seems to be doing all the work, Z was his name, weird. The cashier, Veronica, was rude and very slow. She kept talking to another, Mayse. The cook was working hard, but the tall guy was bouncing around doing everything, putting food out, doing dishes, cleaning, while everyone else stood around wasting time. The food was horrible. Dry beans, overcooked chicken, the salsa wasn't mixed well, and the soda had an algae smell. Overall, a nasty place to eat. The Californians are crazy if they think this will work in Texas.
8 years ago (19-06-2017)
Fantastical Crazy Good Chicken with an amazing South of the Boarder flavor twist. Salsa Bar is awesome and includes an Avocado Salas that could be considered a "to die for" item. Great prices for what you get. Super friendly staff, and VERY clean inside and out! Want something a little differnt from the other ordinary Chicken Places...get it here!
8 years ago (05-04-2017)
We had gotten used to really good chicken here, but last night we had a terrible experience, and I won't be going back until whatever is happening there gets fixed. We arrived between 6 and 6:30 and had to wait almost an hour for our food. When we got our food, the chicken skin was burned and had a charcoal taste. After an hour, they couldn't get me white meat as I had ordered so I settled for dark meat. There was some kind of inspector in the building following employees around, questioning them, sticking a probe into food in the kitchen and the salsa bar, opening food storage areas, and wandering throughout the place, including outside among the long line of cars waiting for drive-through service. I'm guessing that just about dinner time the inspector demanded that they throw out all their cooked chicken and start over, so there was no food for patrons. It didn't look like the inspector was from the city; he didn't have any identifying uniform, so I have to conclude he works for the company. My advice is if they are going to have that kind of aggressive inspection, they ought to do it privately, not among paying customers. It's not appetizing, and it's actually scary. How much bad food have they served there? I wrote to the customer feedback email address last night but so far, no response, so I thought I'd leave a mesage here. I really liked that place when it first opened.
8 years ago (24-03-2017)
The Crazy Chicken! What a name! The food is good, but portion control is smaller than I think it should be. 3.5 Stars.
8 years ago (13-06-2017)
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