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Reviews, get directions and contact details for El Porton

El Porton
Address: 2095 Merchants Row , Germantown 38138, TN, US
Phone: (901) 754-4268
State: TN
City: Germantown
Zip Code: 38138


Opening Hours

Monday: 11:00-22:30
Tuesday: 11:00-22:30
Wednesday: 11:00-22:30
Thursday: 11:00-22:30
Friday: 11:00-23:00
Saturday: 11:00-23:00


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Reviews
One might think the fact it’s tucked away in a cove near all the big $ stores and the epitome of the “Germantown” elite it would be a nice, clean establishment with professional staff. One would be wrong. Employees were sitting at the entrance on their phones watching tablets in a booth barely looking up. A gentleman pointed towards the bar for a pickup order and it was empty except for the waitress watching something on her device so I had to go back and ask again. He reluctantly got up to go and tell someone else that I was there. While I was waiting the overwhelming smell of urine was so bad I thought about leaving. When the alcohol of the bar doesn’t kill the smell from the nearby restrooms you really should think about your cleaning crew or lack there of. Not a repeat customer.
I never go out of my way to leave a bad review but dang.. Salsa was Pace brand, food was mediocre, service was terrible. Maybe 10 customers in the restaurant and 6 employees just looking at their phones, not acknowledging whatsoever. What absolutely killed the experience was looking up at the ceilings… covered in black mold hahaha I was shocked. Bathrooms had mold in them as well. For such a nice area, and nice building I expected better. Still cannot believe this has 4 stars
Food is consistently good, nothing spectacular but tasty. Big portions on all meals. Take out service is very fast and always correct.
Doesn’t feel real authentic when you look at the menu, but the food was tasty enough. Weird that the “specialties” don’t come with rice and beans, you have to order those separately. They do participate in Delta Dining-for-miles so that’s a plus!
I'm all about supporting small business but they was slow and still the food quality and cleanliness was poor. I ordered the steak fajitas and am disappointed with the quality, especially considering the price. My husband ordered the enchiladas and couldn't eat it. The foundation drinks where fresh and the chips and salsa was good. The waiter was friendly and done well, otherwise not impressed.
The food is always excellent. I waitress was very helpful and attentive. It was a perfect way to end the work week.
Came here after work with a small group of co-workers for the first time for lunch. The server was one of the worst we had ever had. He was extremely rude and disrespectful, rushed our meal the entire time, and essentially refused to make any adjustments to people’s meal requests. He stood over our shoulders waiting for us to pay, minutes after our food had just been brought out. Food was meh, nothing special - 5/10. I never write reviews, but this service was trash. Don’t waste your time coming here. Will not be returning ever again.
Food and drinks was okay. I got the fajita shrimp nachos. More cheese than anything. My sangria was good.
Good food, nothing fancy or elaborate. A place to have a casual meal and beverage with friends. Vegetarian options: Selections available. Parking: Parking availability depends on the time of day. Wheelchair accessibility: Available.
perfect for people who don’t season their food or like any flavor at all
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