Elemis Day Spa

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About

Elemis launch BIOTEC
Elemis has combined high-potency actives and its unique
hands-on therapy with the science of bio-electric techno

Address: 330 San Lorenzo Ave, Coral Gables, FL 33146, USA

Phone: (305) 774-7171

Website

State: Florida

Zip Code: 33146

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Reviews

I paid for a 50 minute deep tissue massage because my neck and shoulders were in a lot of pain...I got a massage that was not deep tissue!!! I got a Swedish massage that concentrated more from my waist down, which are tension areas and need massaging from time to time, but I truly needed my neck and back to be worked on.  This is my second time there and I have had many deep tissue massages in the past and never like this one.  At the end of the session, my therapist kindly reminded me that he had given me a deep tissue massage and ended with light massage.  I paid for the massage and paid the tip because after all a service was provided, but this is my last time at Elemis.  Beautiful spa, but not coming there again! Going back to European Day Spa in Broward.

 9 years ago (08-11-2016)

Awesome place for massages great people !!

 8 years ago (24-07-2017)

I had the trienzyme facial done at the Elemis Spa at Merrick Park in early August. The facialist was wonderful. She diagnosed my skin and assured me that the products she was recommending were exactly what my skin needed to deal with my issue of acne and wrinkles. I purchased the recommended products, which totaled close to $500. My skin got far worse and I called the spa two weeks later. I was told that a new skincare routine needs time to work and that my skin is just adjusting. My skin continued to get worse. When I called to say I would like to return the products, I was told they needed to be unopened or returned within 2 weeks. I am contacting the co-founder and managing director, Noella Gabriel, in London with an account of this situation. It must be said that I am an oncology practitioner and have access to many pharmaceutical brands.

 9 years ago (02-09-2016)

I had gone to this spa two times before and the service was really good, but last week made an appointment for a massage and after confirming the appointment, I received a call asking if I could go at another time but I couldn't, I wanted my appointment as I had scheduled it. One hour before my appointment, I received another call saying I was 'late" for my appointment. I explained that my appointment was at 6 and not 5pm as they were saying; however the gentleman (very unprofessional) told me that someone else was schedule for that time and already waiting to have his massage (Apparently, there was only one person) and I had to be reschedule for another day. I asked for a discount or special treatment due to the inconvenience, but the gentleman (one again, very disrespectful) told me the manager wasn't at the store and he couldn't do anything for me. I tried to contact the manager, but it has been impossible.

 9 years ago (14-06-2016)

Great place to relax great service 

 8 years ago (16-02-2017)

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