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Elite Cleaners Inc

  1. Westerly
  2. North Stonington Laundry

Reviews, get directions and contact details for Elite Cleaners Inc

Address: 181 Main St, Westerly, RI 02891, USA
Phone: (401) 596-2192
State: Rhode Island
Zip Code: 02891


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Reviews
HORRIBLE CUSTOMER SERVICE. DO NOT USE FOR WEDDING DRESSES UNLESS YOU WANT IT TO BE GONE OVER A MONTH!!!! This place is horrible when it comes to letting the customer know what is going on. My wedding dress was dropped off and they said it would be done July 1st. I did not hear a phone call and figured maybe since the holiday is coming up so I gave them a few days still nothing I called and they said it's not ready.. I called a few days later still not ready... then I called a third time asking to speak to a manager. He was sorry it was taking so long but they were waiting for a box... seriously?! The 3 other times I called noone could tell me this? I finally picked up my dress July 15!!! It was suppose to be done the first! Then I expressed my feelings to the people at the desk and they apologized but couldn't give me a discount but left a note for manager and its been a week and I heard nothing. This place did a good job but horrible with communication and something as important as my wedding dress I figure they would be able to tell me more. Do not use them for wedding things!!!!! They do the dress in house too which makes it worse. I will never use them again. Highly disappointed in customer help.
10 years ago (20-07-2016)
Can't do rush on household items. Just so you know.
10 years ago (12-10-2016)
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