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Embassy Suites by Hilton Albuquerque Hotel & Spa

  1. Santa Barbara-Martineztown
  2. New Mexico Spa
  3. New Mexico Embassy

Reviews, get directions and contact details for Embassy Suites by Hilton Albuquerque Hotel & Spa

Address: 1000 Woodward Pl NE, Albuquerque, NM 87102, USA
Phone: (505) 245-7100
State: New Mexico
City: Albuquerque
Zip Code: 87102


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
Three stars because they didn't clean our room during our multiple night stay. I called reception at 5pm and asked why and they said it's something you have to request. I replied that I've never heard of such a thing, and asked for the service, as the trash was full and towels were dirty. When housekeeping finally came they only emptied one trash and exchanged towels. Very disappointing. I understand the that hotel was completely booked but it's no excuse to lie about your cleaning policy. And when you say housekeeping will clean a room, ensure they do. Otherwise it seemed like a nice hotel with great breakfast buffet and evening reception.
7 years ago (13-03-2018)
This a very nice property that seems to have serious staffing problems. Check in time is 3 pm, we finally got a room at 5 pm which was a very nice upgrade because our room type was still not ready. In the evening, there was only one server in the cafe. They wisely required reservations to control guest numbers so once seated the service was okay. Front desk and door staff were friendly and efficient. Easy drive access to Old Town, Art Museum and shopping.
7 years ago (20-12-2017)
This is a wonderful hotel. The rooms are nicely decorated and clean. The staff was very accommodating and met my every need. The hotel has a lot of amenities also. Probably had the best food I have had for the price and all the banquet food was good also.
7 years ago (04-03-2018)
The rooms were very clean, easy access elevator and stairs. What made my stay was the remarkable service provided by the front desk and the gentlemen and ladies at breakfast. I also loved the food- amazing breakfast and dinner! This is the best hotel experience I think I've EVER had. It's worth the price and I wish I could extend my stay!!
7 years ago (22-01-2018)
Everyone there was very kind and the food was amazing. The complimentary refreshments after 5:30 were perfect. They had a large variety of foods I've never seen in any other embassy suites. (There is only one beer allowed) The breakfast was tasty and was an awesome meal that filled my family up. 10/10 would come back.
7 years ago (04-01-2018)
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