Empire Mini Storage Novato

Reviews, get directions and contact details for Empire Mini Storage Novato

Address: 425 Bel Marin Keys Blvd, Novato, CA 94949, USA

Phone: (415) 883-3910

Website

State: California

Zip Code: 94949

Reviews

Great staff!! Bill was amazing, kind and nice to my mom who rented unit there for awhile. He was amazing! I wish I could express in words how grateful and appreciative I am for his kindness and help as moving can be stressful but he made the experience seen easy. 

 10 years ago (22-06-2017)

Horrible customer service, oh yea, and mice! I found them in my unit January 29th and report d it to managements. They claimed it was because of the rain. It's now July and I'm over trying to wait for them to take care of this. I had allowed them access to my storage unit to replace the mice traps and they didn't do it- I always had to bring the full traps to the office. They've never offered to genuinely help and now I'm stuck with furniture that stinks and saying goodbye to my sentimental items. Don't rent here!

 9 years ago (28-07-2017)

Hi Bill - thanks for all the help moving over the years!  I'm going to miss having this one stop shop.

 10 years ago (05-02-2017)

Very busy, the management are on the ball, and attended
 to our needs promptly.

 11 years ago (11-07-2016)

Hard to screw up self storage, but these guys do a pretty good job making a mess of things. The facilities are nice enough, but reading the contract one gets the sense they're more interested in screwing people over the fine print than they are in renting storage space. Not worth the headache.

Additionally when you leave they won't prorate the last month because they- they just don't. ??

 15 years ago (04-02-2012)

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Empire Mini Storage Novato

Reviews, get directions and contact details for Empire Mini Storage Novato

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