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Reviews, get directions and contact details for Encino Veterinary Clinic

Encino Veterinary Clinic
Address: 17009 Ventura Blvd, Encino, CA 91316, USA
Phone: (818) 783-7387
State: California
Zip Code: 91316


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Reviews
I have been taking my dogs here for years and they have always been great i had given them good reviews everytime i went in and brought people to their sunday vaccine clinics but just this past month my dog had a really bad cough so i took him in and he was diagnosed with a very serious heart problem the doctor put him on prescription food and prescription meds that i cannot get without a written prescription they arent calling me back with any of my concerns at all, they arent getting prescriptions ready before my dog runs out of his meds no matter how many times i call and did not even call me back when my dog wouldnt eat the prescription food at all and was dropping weight rapidly and i didnt know what to feed him NO CALL BACK AT ALL since he cant have anything with sodium. I was freakin out so my friend called to check if his prescriptions were ready and she was yelled at and then hung up on!!! Then when i went in today to finally get his precriptions after waiting for 10 days with a coughing dog the receptionist that hung up on my friend (Kelly) wouldnt even look at me she looked at the floor the entire time i was there and wouldnt even talk to me the other lady who was friendly didnt have an answer for ANYTHiNG!! Not sure what happened but please do not go to this place anymore they obviously dont care about your pets. There are much more compassionant vets in the area that will call you back and answer questions. please dont waste your time and money here. Sorry Dr Isaacs I really liked you as a vet but Kelly is just horrible to your patients with a terminally ill dog. Very, very hurt and disappointed.
8 years ago (24-08-2017)
Today, i dropped off my 1 year old boxer for neutering surgery, he had undescended testicles. As i came in i was very nervous at first, you just never know, complications might happen. We bring him to this place since he was 8 weeks old. The doctor and all of the staff members are very friendly and understanding. Jose, the practice manager, is the guy i always talk to. Very knowledgeable with a big heart. We had a small talk prior to the surgery, right after the procedure he called with an update on my boy. I had nothing to worry about! Thank you, you guys have a great team! Now the big part is the recovery! Good luck to us with this hyper buddy!
8 years ago (04-02-2017)
they are extremely expensive they did alot of unecessary tests and work that escalated to over four thousand dollars , never saw the doctor once , the assistants seem to run the show , i will never go back tbere again , for example the fluids we bought were literally twice as expensive as other veterinary clinics they knew very well that kazoo would die soon anyway . after trying three veterinary clinics in the past years , sharps pet hospital is honest and best of of all them put together also great staff that truly cares.
8 years ago (14-04-2017)
Purchased by a Corporation in Austin Texas on July 17, 2017. No longer on my trusted list.
8 years ago (31-07-2017)
PLEASE do not bring your pet here! I brought my cat in because he suddenly went blind and was displaying dementia like symptoms. Dr. Isaacs looked at him and watched him walk around the room and ordered a bunch of tests. He did NOT take his blood pressure. He said my cat was too fractious and it would have resulted in a false positive. My cat is always highly stressed and fractious at the vet, so with that logic, when IS a good time to take it? He sent gizmo home with main meds and said there is more tests we could do if symptoms don't improve. He kept getting worse so I called down there and they said to bring him in . I brought him in and Dr. Isaacs didn't even see me! He apparently saw my cat and the technician came out and said to me, verbatim "I'm sorry but there's nothing more we can do for you." And referred my cat to a neurologist. I went to the neurologist who looked at my cat, looked behind his eyes and we went over his symptoms and the doctor said it sounds like high blood pressure. Sure enough, it was 270!! With that high of a reading he could have had a stroke and died. He is now on blood pressure meds and doing better. Dr. Isaacs pure negligence and incompetence could have killed my cat!!! If he cannot solve a basic problem like high blood pressure, then how can you trust him to solve anything else? PLEASE, take your beloved pet elsewhere!!!!
9 years ago (13-01-2017)
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