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Enterprise Rent-A-Car

  1. Texas
  2. Pecos Car Rental

Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: Terminal, 9506 La Force Blvd, Midland, TX 79706, USA
Phone: (432) 561-5172
State: Texas
Zip Code: 79706


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Reviews
Terrible experience. Due to flight delays, I knew I would not make it at the scheduled time so I attempted to call the office directly to make other arrangements. After many attempts calling with no one answering, I finally called the main reservations line. When I told them I could not pick up my car until the following morning, they told me that was not possible as there were no cars available that day. I then asked what about the car that I was supposed to pick up tonight, but received no answer. I arrived in Midland the following morning with no rental car thanks to Enterprise. Don't waste your time attempting to call this location directly, no one will ever answer and it will send you to a voicemail that they never respond to. I should also mention that I am an Enterprise Plus Platinum member, but apparently that means nothing...
9 years ago (15-11-2017)
They need more people working at this location. No one is outside checking in out out cars. Not enough room to park their cars. No one mans the desk to return the vehicle. So you are supposed to leave the keys in a drop box. But they never checked the car back in until a week later after I called for three days (because no one ever answers the phone) to make sure they got it. The only reason I gave them a two instead of a one was because it was cheap and the guy was helpful in resolving the issue once I got a hold them. They need two workers.
9 years ago (01-11-2017)
This location in Midland airport has a bad management. Not helpful employees any more. I am a member of enterprise and I always rent cars from this company almost every month. Unfortunately, Enterprise location in Midland International airport does not have a good management any more. They charged for a car you never rented because the car gave you was not working properly. I returned car and ended up use my own car for a trip. They charged my card for a service not rendered. I called 3 times to Enterprise company and they told me somebody from Midland location would call you back. It has been a month and nobody was in charge. So I ended up to dispute that charge from my credit card.
9 years ago (03-11-2017)
This place is more than priceless! We been waiting here about 1hr to get a simple call to the other location to make sure the wrecked car is actually there. It will be understandable if the line is FULL of guest. But, three people on the desk and empty line. I mean COME ON!
9 years ago (16-10-2017)
I just want to write this stellar review of your employee Chris! I truly appreciate his kindness and helpfulness to get me on the road to my final destination after he watched me be treated so horribly at a neighboring rental company. I was in tears afraid I'd be stranded. He went above anf beyond to make sure everything was taken car of with what I was able to afford. I had to take several steps down in the type of vehicle I rented, but that didn't bother me one bit. Thank you Chris, you're amazing and the world needs more people like you!!
9 years ago (27-08-2017)
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