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Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 12950 Jefferson Ave, Newport News, VA 23608, USA
Phone: (757) 872-9536
State: Virginia
Zip Code: 23608


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: 9:00 AM – 2:00 PM


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Reviews
I rented a 15 passenger van a few months back for my family visiting, heading to New York. They failed to mention, when I was making the reservation, that you needed a CREDIT CARD to rent a large vehicle, and they don’t accept any other form of payment. And they don’t carry credit cards. So we figure we’ll use someone else’s that’s willing help. Surprise, you can only do that if the person that owns the credit card shows up, IN PERSON! Sure we’ll find someone with a good credit card, willing to help us, that doesn’t go to work at 9 AM on a Thursday, when they were supposed to leave an hour ago. We eventually found someone that could come, but if we hadn’t, they basically wouldn’t let us take the car, and freed up our weekend. Worst part about these companies is, they make a mistake, and they just say sorry, BUT ITS COMPANY POLICY, and don’t give you anything else. They love repeating that phrase. No reimbursement, nothing. Just a “sorry we ruined everything, but that’s that.” Absolutely, ridiculously foolish.
7 years ago (08-02-2018)
Wonderful customer service Brent Ivey as well as his associate Hunter ( not sure of his last name) where both very helpful! Very wonderful specimens who take pride in their job. Very rare when u can tell somebody takes pride in their occupation now of days!
7 years ago (18-01-2018)
Had the Charger. Loved it! The staff were very kind and courteous. I have been renting from them for years.
7 years ago (24-01-2018)
I have been renting from this location exclusive and I love their customer service and their willingness to assist.
7 years ago (20-02-2018)
These guys always take care of me when I am in need of a rental. Very accomodating to our needs.
7 years ago (04-01-2018)
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