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Reviews, get directions and contact details for Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 1602 US Highway 259 N, Kilgore, TX 75662, USA
Phone: (903) 983-2988
State: Texas
City: Kilgore
Zip Code: 75662


Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
We were told our rental car was ready and waiting so we had a friend drive us to pick it up. Upon arrival we were told that my wife is on the "do not rent list", but were not given a reason. She has never rented a car before so I cannot imagine why this would happen, but the least they could have done was tell us before we came to pick it up. They didn't at all seem to care to resolve the situation. Bad business, avoid Enterprise.
7 years ago (31-03-2018)
100% better than Hertz Rent-A-Car.
7 years ago (24-04-2018)
Always courteous and kind never been rude. Really nice people
9 years ago (29-07-2016)
Reserved a rental for this morning. Received an email confirmation for the reservation. Show up this morning & NO car. The agent claims the car showed up, but had a nail in the tire. No other cars & an estimated time to plug a tire of 3 hours. Terrible all the way around!
10 years ago (04-11-2015)
This location billed the wrong person. I have been calling their number number for 2 hours straight to get this fixed. Back to back calling. I have the hold message memorized. After 3 or 4 minutes on hold, the phone is picked up and then hung up. I have been hung up on 11 times so far. I have contacted the admin offices. They called the branch and were put on hold. "They must be assisting other customers," is all I get. For TWO STRAIGHT HOURS? Not likely. Whoever was working at about 9:30 am on 8/4/2015 at the Kilgore, Tx location... fire them.
10 years ago (04-08-2015)
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