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Reviews, get directions and contact details for Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 17717 Ventura Blvd, Encino, CA 91316, USA
Phone: (818) 758-2828
State: California
Zip Code: 91316


Reviews
Despite the shorth notice and shortage of smaller sizes vehicles, the staff were super nice trying to provide me with the needed accommodation. Everyone of the staff in the center were very respectful, responsive, and knowledgeable. We have been renting vehicles from this center for years and we wouldn’t go anywhere else. Thank you
8 years ago (02-11-2017)
Good and fast service, competitive prices, but excessive on their insurance fees.
8 years ago (27-10-2017)
WORST CUSTOMER SERVICE!!! Saturday July 29th at night 2:00 I heard a crashing sound out side my house. I ran out side and found that a car driving northbound had cane into the opposite lane and hit 3 of our cars head on.He hit my car first car head on and that caused a series of car collisions with resulting in 2 of our other cars being hit. The driver was a young man in his very early twenty's that had fallen asleep at the wheel. He works for enterprise rent a car and was renting the car from them. *The next business day we talked to the enterprise manager about the accident . My neighbors car was also hit. He was no help to us and very rude. We were later informed that there employee was driving with NO insurance and did not have a driver's lic on him. They told us that they can only pay 5 thousand dollars for ALL the cars totalled by there uninsured employee!!!!!!!! How is $5000 going to cover 3 cars. In total we are at a loss of over $30,000 They have caused us emotional distress and inconvenienced us because of what their employee has done. We are out 3 cars and have trouble getting to work. We are lucky there employee did not kill a family driving home in the other direction or someone just getting out of there car with there family getting home on a Saturday night. My brother had just gotten home when this happened. If he was still in the car.the driver would have crushed him in the car. We are very lucky he is safe . Imagine if you were driving down the street and someone hits you head on and enterprise car rental tells you we can only give you 5 thousand dollars to pay your hospital bills and to bury your loved ones and family!!!!!! Does this sound like there stepping up to do the right thing to you?
8 years ago (18-08-2017)
Britney manager in exotic rentals is amazing Great customer service . She will go above and beyond for all your needs. Great location to rent a car from.
8 years ago (27-08-2017)
I rented cars 4 times from this location so far and my 4th visit will be the last one since the customer was terrible. The van I rented was super dirty that even the lady that was giving it to me asked me many times to wash it again but I didn't want to waste my time for sth that must've been taken care of before the pickup, considering the fact that I scheduled it 4 weeks early! When I dropped off the car, I asked for a ride back home be cause my house is only 3.3 miles away from the location and the manager says we only offer pick-up and drop-off services for within two miles!!! This is ridiculous since I've already used the ride back home 3 times at the same location and the range was 5 miles and apparently just changed in a month!!!
8 years ago (11-09-2017)
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