Erie Community Credit Union

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About

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Erie Community Credit Union is a full service financial institution providing its members with many savings plans, great checking options, loans for almost any purpose, and easy access to their accounts through our online and mobile services.

ECCU is open to all persons who live, work, worship, or attend school in Erie County, PA. Your family and friends can also take advantage of credit union benefits. Members can enjoy credit union services with a savings account deposit of just $5.00.

To join, simply print out our Membership Application found on our website and drop it off, mail it in or fax it to an ECCU branch. If you have any questions, please contact a Financial Service Representative at (814) 455-6400.

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Federally Insured by the NCUA
Equal Housing Opportunity

Products

Loans (Vehicle, Home, Home Equity, Student, Personal), Credit and Debit Cards, Checking Accounts, Savings Accounts, Money Market Accounts, Certificates, Investments and IRAs, Prepaid Visa Cards, Online and Mobile Banking

Address: 1129 State St, Erie, PA 16501, USA

Phone: (814) 455-6400

Website

moc.ucotdnet@liamuc

State: Pennsylvania

Zip Code: 16501

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Reviews

I haven't banked anywhere else since I got out of the Navy in 2007, so I can't compare them to a lot of places in town. However, they have had generally great service. They're able to make debit cards in house which is great in speeding up replacing a lost card. Checks deposited in night drop are immediately available. Their website and mobile app are uncomplicated and to the point, but still comprehensive enough. The tellars and other staff are always friendly and helpful. The only complaint I have is some phone services are outsourced and not very helpful or organized. Otherwise, in-person and web business has been stellar.

 8 years ago (26-11-2016)

ECC holds our auto loan. They have been completely impossible to work with in the simple task of setting up an auto-payment. They never answer their phones, refuse to communicate with eachother on what the caller's issue might be, constantly are putting customers on hold or hanging up on them, and refusing to listen to the caller. I have been trying to set up an auto payment for 2 months now. Good luck trying to work with them if you are out of town- they only operate by snail mail and phone calls, which they never return. I deeply wish we had gone elsewhere.

 10 years ago (06-10-2015)

No one ever answers the phone. Or u call leave a message but they can't call back.

 8 years ago (29-12-2016)

I agree that this credit union offers great rates on car loans and also agree with another review regarding their online banking services. They suck in comparison to another local credit union. This credit union still isn't posting in "real time". That means that transactions, whether they are deposits or withdrawls don't post immediately. That can be a real pain in the butt. They also limit the amount of online transfers to 6 per month and you have no other recourse other than to physically stop in their office to do it.

 10 years ago (27-05-2015)

Terrible phone service. Never can get ahold of anyone. Called 6 times and left 2 messages and never got a call back. Plus it is 913 am Saturday and their phones are still off. I work 3rd shift and waited up till 9 to call and they cant even turn their phones on when they are supposed to be open. 

 9 years ago (06-02-2016)

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