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Essential Elements a Therapeutic Massage Studio

  1. Ohio
  2. Middleburg Heights Spa

Reviews, get directions and contact details for Essential Elements a Therapeutic Massage Studio

About

Our goal is to create the optimal experience for our guests, leaving their minds cleared & their bodies restored. This is done through our exceptional quality of services, a beautiful & comfortable environment with our highly educated & friendly staff.

Story

Massage therapy has been clinically proven to help with a variety of aches, pains and even medical conditions such as depression. Massage is a great natural treatment to a variety of issues that can come from living a full life free of pain.

Address: 7055 Engle Rd #502, Middleburg Heights, OH 44130, USA
Phone: (440) 826-1100
moc.egassamstnemelelaitnesse@ofni
State: Ohio
Zip Code: 44130


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Reviews
Excellent massages and facials. Lori and Elizabeth are the best!
8 years ago (18-06-2017)
My first professional massage ever and it was awesome!! Doug did such a good job. The staff is friendly. Clean environment with comfortable tables and it smells good too! He made sure to focus on areas that were hurting me, but he still did my full body, I walked out feeling like a new person. Reasonable pricing for the work done. I would recommend this place to anyone and everyone. Will definitely return again. :)
9 years ago (10-03-2016)
I had recently discovered Essential Elements through Groupon. I love Groupon for what they do, but let me tell you that this was one of the biggest mistakes of my life to deal with this company period. This had all went down in less than 3 days. First off, everything had seemed fine. The sheduling process went smoothly. I had called to schedule the day after I bought the Groupon. I had asked for Friday at 3 pm, since I had off on Friday from work. During work today (Thursday, 03/02/2017), I get a strange text from Trish the "sole owner" of the studio which stated that she had a "sinus infection" so she was going to have to reschedule. Ok, cool. Whatever. I told her then I will contact her after work to reschedule. Then I get a voice mail today (Thursday, 03/02/2017), from Essential Elements, stating that it was 3:15 pm and why I wasn't there yet. Automatically, there was a red flag. I called as soon as I got off at 4 pm to figure out what was going on. Oh let me tell you, that's a whole other ball game. I don't know who I was on the phone with, but I was never treated with such disrespect, such an unprofessional and unethical tone and attitude in my entire life. She had kept insisting that she was on the phone with me to confirm with me that my appointment was today (Thursday, 03/02/2017), but which I had NEVER scheduled for. I had scheduled for Friday at 3 pm. She kept repeating her self at least 3 to 4 times stating that fact. Why on Earth would I schedule an appointment period while I was at work until 4 pm?! Excuse me, but at that point she was beginning to irritate me with her attitude. She was acting like I was the stupid one. Then I tried to explain about the text to to see if there was a way I can reschedule. She then stated that there was no Trish there. Um, ok. Sure... you are either lying now or I have no idea who this Trish was. I was absolutely confused at this point and even before I made this phone call. At one point during the conversation I got so fed up at the receptionist repeating and yelling at me that she had confirmed the appointment with me for today at Thursday, 03/02/2017. This conversation was going on for at least a minute before I got irritated by an incompetent receptionist. I probably should of demanded for a manager at that point but I couldn't tolerate being on the phone with this girl any more. At one point I had responded "I am going to Groupon to get my full refund back and I hope you are happy with your 1-star review." I went right then to go check my Groupon to start the refund process to only find that this receptionist had already redeemed the Groupon! At that point I was furious! I finally contacted Groupon and that was smooth sail to get back my refund, even if it will take 2-10 days. After I contacted Groupon, they had tried calling again. Apparently it was the manager of the salon trying to apologize. Nope. You need to fire that receptionist before she ruins your business lady. But oh my god. I have no idea what happened to even this minute as I type up this review. Never again. Stay far, far away! It will give you a headache more than anything else!
8 years ago (02-03-2017)
One of the best massages I have ever had. The environment was peaceful, clean and smelled so relaxing! Bridget was amazing! Perfect amount of pressure and really took her time! I would recommend this place to anyone!
9 years ago (08-04-2016)
Briget was awesome...very friendly and great massage! I will be back!
9 years ago (02-05-2016)
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