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Evergreen Memorial Funeral Home

  1. Texas

Reviews, get directions and contact details for Evergreen Memorial Funeral Home

Evergreen Memorial Funeral Home

About

The Mission of Evergreen is to become the leading Death Care Provider in the Dallas Metroplex by raising the standard with the highest level of reverence and quality service with value at a reasonable cost to every family.

Address: 6449 University Hills Blvd, Dallas, TX 75241, USA
Phone: (214) 376-1500
State: Texas
Zip Code: 75241


Update Info
Reviews
I was very pleased with the service you rendered for my aunt. You made her look years younger. We couldn't even tell that she had been sick. We felt so relieved.
9 years ago (07-10-2017)
I would never use this funeral home again. I was not happy with any service I received. It was a horrible experience. My dad did not look like himself, they had to redo his shave while people were in the waiting area to see him. The barber asked us if we had a picture of my dad. "Yeah I brought it up here days ago" I was told that his body was ready for the family to view by 9 that morning but we were called to come at 12:00 pm. By that time people had come far away to pay their respects and couldnt because we hadnt viewed and approved yet. They had another lady videi playing on the dvd player in the room my dad was in. Clearly that was not his video and they couldnt fix it. I wont get started about the issues we had with the programs and the person who does the programs. We requested and paid for 200 programs. It was obvious that they did not print 200. They pastor said he was told by the FH that there were only 50. Most people at the funeral said they didnt get a program. They charged us an arm and a leg to reprint more. It was Thanksgiving week when my dad's servives were and they definately treated us like "we are trying to get out of here so hurry up". It had been a month since my dad passed and I kept calling trying to get the death certificates. I told them that my mom had an appt. with the Social Security admin. They gave me the runaround everyone in the funeral home picked up the phone and I kept having to explain myself. One person who answered told me that they would go and pick them up since our appt was in 2 days. I called the day before the appt and they said they didnt go and get them and they would be back in a few days. We had to cancel the appt. I can go on and on about the unprofessionalism and everything else. Do not use this FH if you want great and professional service.
9 years ago (18-12-2017)
I choose Evergreen to handle my husbands cremation and they did a wonderful job. They did what my children an I expected. He was looking like he was sleep in the casket and then called me when his remains were ready and returned all his jewelry back to me. They handled my sister's funeral arrangements as well and did not good job as well. I told my son if I go before him to take my body there. The staff was kind and loving! Thank you so much Evergreen Staff!!
10 years ago (05-04-2017)
Not what I expected, this was first time planning a funeral for my father. Everything was wrong, I knew I should have went with Golden Gate, but Evergreen was a referral from a close family member. I gave them all the pictures that was requested. Mr. Madison only caress about the MONEY!! When I go to view the body, my father nails were not cut or clean. No edge up and mustache trimmed like i requested and even gave them a picture. I took my shears and trimmed my dad up myself, while crying. The CD was not what I expected at all. I could have done that and I had to request them to change the order of pictures. I could go on and on about what went wrong. I have read all the comments good and bad. I will not use their service again, and I can honestly say they taught me a valuable lesson. My family and friends deserve better., and I am still waiting on the Death Certificate and my dad died 12/27/16.Take me to Golden Gate!!
10 years ago (27-04-2017)
They handled my friends wake last Thursday and his funeral Friday. They are rude they rushed us out of both services. At the wake they was cutting the lights on and off to get us out. They rushed us to wrap up the funeral. If you want a peaceful service go to another funeral home. Trust me they almost had a BIG problem and don't even know it. It's a shame how black people do you. They will never have worry about me recommending them.
9 years ago (13-06-2017)
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