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Extended Stay America Hotel Los Angeles - Long Beach Airport

  1. California
  2. Rossmoor Lodging

Reviews, get directions and contact details for Extended Stay America Hotel Los Angeles - Long Beach Airport

Address: 4105 E Willow St, Long Beach, CA 90815, USA
Phone: (562) 989-4601
State: California
Zip Code: 90815


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Reviews
This location was adequate for the two nights we were there. The room had two double beds (not queens) so we were a little squeezed. The staff was functional but not very detail oriented. I went down to get a couple of towels and saw a sign about parking permits. Apparently, they were supposed to offer them when we checked in but it somehow slipped through the cracks. The second day we were there, I noticed magnetic signs for rooms with pets. We had our dog with us, which the front desk clerk verified was listed, but they never offered us the sign and we had the dog on a least with us during check-in. You will need to watch what is going on to make sure that you get everything you should. One of the policies the hotel has is that guests must take their own trash to the trash room located on each floor. There was also a problem with homeless people sleeping on the picnic benches at night and I interrupted an amorous couple behind a building on the back lawn while using the designated dog area. Be careful and aware if going out at night in this location.
7 years ago (20-10-2017)
It was terrible! I stayed twice before and it was okay for 1 night. But this time I went in the room with my puppy and in 2 minutes she was covered with fleas and so were my ankles. We moved to another room. It was better. But I had to cancel our plans because I had to get the pup treated for fleas which cost more than the pet fee. So Ironic. I won't be back. Third strike.
7 years ago (22-08-2017)
Very simple hotel, you get the minimum. Does the job. The free breakfast is help yourself to coffee/tea and a muffin early in the morning. Air con works! Beds are comfortable! You have a to go down stairs and ask at the desk for pots/plates/cups/bowls/forks and knives and also got to ask for new towels and toilet roll if needed as they don't get topped up/ changed. There wasn't a hair dryer in the bathroom so bring your own! The windows don't open all the way, but again aircon worked so it wasn't a problem. WiFi is Ok, slow at times but it's free. Shower is quite good, had two pressure options!5 min drive away from airport but 25/30 to the beach depending on traffic! Too far to walk. Hope this helps. (Stayed for a week)
7 years ago (25-10-2017)
I went there to drop off some food to a friend. I didn't have a chance to go inside. But the location was a good 1. It was 2 mins from the freeway and 5 mins from the Long Beach airport. It appeared to be a clean and upkept environment from the outside and the lighting was very well lit
7 years ago (31-10-2017)
Left a message for the manager to call back. We will see if he does call me. Don't stay in this hotel. The room my husband stayed in was dirty. There was a big noticeable wet stain on the carpet. The real kicker is this - they stole my husband's pack of razors. Immediate after he checked in and left for the evening, someone came in and took it off the bathroom counter.
7 years ago (30-10-2017)
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