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Extended Stay America - Orange County - Katella Ave.

  1. California

Reviews, get directions and contact details for Extended Stay America - Orange County - Katella Ave.

Address: 1635 W Katella Ave, Orange, CA 92867, USA
Phone: (714) 639-8608
State: California
Zip Code: 92867


Update Info
Reviews
I just checked in this afternoon but the location is awesome. We have the king suite ( I think that's what it was called?) And the room is huge. It has a full kitchen so you can cook meals and a full so refrigerator and freezer. Jessica checked us in at arrival and was very helpful. We're here for a convention and the hotel is close to the convention center but not too close where you're stuck in the traffic madness when trying to leave. This was the best priced hotel in the area as well.
9 years ago (27-07-2017)
The hotel isn't too bad, functional, decently clean. You will have a window directly looking over the local homeless encampment. This is an issue with the city of Orange, not the hotel, but it is still a fact. Otherwise the wifi works, isn't extremely fast, breakfast is just coffee and a muffin. And parking is plentiful.
9 years ago (10-10-2017)
Horrible experience at this hotel! My father and I booked it for the 6 nights he will be staying as I move into university and the 4 nights I will be in it. We thankfully found an alternative hotel and they said they are refunding us (why I gave 2 stars because they were very apologetic). Will update review if no refund occurs as it hasn't to date. There was usually only 1 staff member on duty and it appears as though the rooms haven't been cleaned to satisfaction. We had two rooms and both were horrifying. Long, white hairs in my room and a mouse running across the bed and kitchen at midnight. Leaky bathtub faucets in both bathrooms. Long, black hairs in my dads room all over the white, lumpy, old pillows. Leftover trash from the previous guests in both rooms. A weird, mysterious fluid all over my fridge and leftover food in the microwave. Poop in my toilet! Nasty grimy sinks. People living in their cars in the parking lot and a homeless community nesting behind. Stained sheets in my dads room. All attached photos are ONLY from MY room! Overall very unclean.
9 years ago (19-08-2017)
Do Not go here . The place is ran down. Has homeless people coming over to get the breakfast they server in the morning . A LOT of drugs in and out. When I was there someone got stabbed . I would not recommend this place to ANYONE and please dont go if you have a family with kids . I've been to alot of places and this one I will not go back!! The staff is rude and unprofessional and if you have a problem forget about asking the Manager Maggie for help she dosn't care !!!
9 years ago (20-10-2017)
Take pause before booking this location. Orange itself is not a bad area, but this particular location of ESA is! It is bordered by a large homeless encampment along the river and has seen a large share of crime in recent days. If you are wondering about the recent fire at this property, it was started by a group of drug dealers (this is the official word from the men and women from OPD) who were heating up marijuana with butane; it quickly got out of hand. The room where the fire started? It remains damaged and sealed-off to this day as the hotel suffered damage bringing the stability into question. Meanwhile, rooms are still sold despite this problem. Car break-ins and a recent stabbing have also occurred within the past week. Exercise caution if you must use this facility.
9 years ago (13-09-2017)
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