Extra Space Storage

Justin was very helpful today! Nathan and I just relocated from the DC area and needed storage for some of our belongings while we settle into the area. He was informative and answered all of our questions related to security, access to our unit, and more! The property was clean, organized, and clearly well-cared for. I really appreciate the time he took to lease us a more convenient unit that is closer to the door in the climate controlled building. In a transition from one city to the next that has been a little hectic, Justin has made this aspect of it painless.
5 7 years ago (11-08-2017)

I signed up online for Extra Space Storage in Vernon Hills and the following day I was promptly followed up by a phone call from Justin. I gave him a call back and he was extremely helpful in helping me set up my new storage unit! He was very honest and patient with me and my mother while we were trying to navigate this process. I would also like to give a shout out to Marty who answered a lot of questions I had over the phone and helped me set up an appointment to come in and arrange a time to look at my unit. Thanks guys! I'm so happy with how easy this process was, I will definitely recommend Extra Space Storage in Vernon Hills to a lot of my friends!
5 7 years ago (29-06-2017)

I needed to rent a storage space, but it was right before closing hours. Justin was extremely helpful and accommodating, and actually stayed after hours to help me find the right space and to fill out paperwork. He got the unit ready for me, labeled it, sent me a detailed map and was willing to come back later to help me open the unit when I ran into trouble. Thank you, Justin, for caring about your customers! I highly recommend this location!
5 7 years ago (28-07-2017)

My husband and I were in transition between homes and needed a small space to handle the overflow of household items that didn't fit on the moving truck. The ease in reserving our space was only shadowed by the phenominal customer service we received from our attendant. He was awesome!! The spaces are clean with easy after hours access. We used the space for only a month but we will use them again in the future.
5 7 years ago (10-08-2017)

We had an amazing experience at the storage in Vernon Hills today. My cousin had to store her belongings that were transferred from overseas in a large container and had to be unloaded from the truck into the storage unit within 2 hours. Marty Schooley, the assistant store manager that was on site, did an amazing job helping us. He really went far beyond his duties, took care of every step of the process, stayed after his normal hours to ensure that everything was done right and we were taken care of. I would highly recommend this place to everyone. Eugene.
5 7 years ago (17-06-2017)