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Reviews, get directions and contact details for ezStorage

ezStorage

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Self Storage Near Bowie, MD
Our ezStorage self-storage location on 1010 Crain Highway in Bowie, Maryland provides affordable, secure and clean storage units. This facility is conveniently accessible by the South Bowie and Upper Marlboro areas in Maryland. Our professional storage team is trained to deliver excellent self-storage service.

Home and Business Storage Nearby Bowie, MD
Whether you need a storage unit to clear space in your home, your business needs extra storage space for inventory and records, or you need a storage unit to help you through moving, our team of self-storage experts are here to assist.

Nearby Bowie, MD Self Storage Security Features
We offer extended gate hours from 6:00 a.m. to 9:00 p.m. seven days a week, 365 days a year. If 24-hour access is needed for your unit, please contact our on site Self Storage Manager. Our office hours are from 9:30 a.m. to 6:00 p.m. Monday thru Friday, 9:00 a.m. to 5:00 p.m. Saturday and Sunday. At ezStorage, our customers' security is a priority which is why the facility is secured 24-hour video surveillance and each individual storage unit is alarmed. Even the gate system of our self storage facility is computer-controlled and requires a personal key code to obtain access. To protect our ezStorage customers even further, the Self-Storage Manager also lives on site.

Additional Amenities Bowie, MD Storage
Many amenities are provided at our storage facility making the experience easy, including well lit clean aisles and loading areas that permit drive-up loading and unloading. Our large, spacious freight elevators and complimentary, sturdy loading carts help make moving your belongings as ez as can be. For commercial tenants, we accept deliveries to allow you to spend time on what's most important to you. This ezStorage facility also sells packaging and moving supplies!
Address: Crain Highway, 1010, 20716, Bowie, Maryland
Phone: (301) 249-4840
State: Maryland
City: Bowie
Zip Code: 20716


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Reviews
I wish there was an option for ZERO stars. Poor customer service all around from the store to corporate. I rented at this location for 3 years, each year the rent increased, again with no notice of why. When I was ready to move out, on August 1, I called and told the facility that I would be there before 5 pm on move out day, with no problem. Upon arriving, I was told I had to pay an additional month of rent just to get my belongings out, especially when THEIR REPRESENTATIVE misinformed me. I tried to escalate it to corporate and was met with a rude customer service manager, Erin Dickerson. No wonder I was met with poor customer service in store if she is the manager, she offered no additional support or solution, made no attempt to appease the customer and had the nerve to get smart alicky when I was not finished with my complaint; because "I wouldn't let her talk". As a manager, you don't get to get an attitude with a customer especially since its not YOUR money being spent. You have the right to listen and attempt to solve the problem. I spoke to her professionally and I was not met with the same decency. Poor leadership, poor customer service. BOTTOM LINE: Take your money elsewhere, its too many storage facilities in the area to deal with this!!
8 years ago (01-08-2017)
This place is great, as are the staff! I would highly recommend this facility for your storage needs! Customer sevice is top knotch and, facility is extremely clean! The lease is fully explained and, the managers articulate the entire lease and, what is expected of you as a customer. I would highly recommend this facility to those of you who want a safe, clean place to store your items and, want to be greeted by very friendly mangers, Jesse and, Alicia are awesome!
8 years ago (16-08-2017)
Ezstorage South Bowie is the place for storage if your looking to put your stuff someplace!! This place is clean, tidy and,very friendly customer service! Love the device here and, I've been,here for years, love it!!!
8 years ago (31-07-2017)
They are very patient and knowledgeable. They are very friend and the facility is ALWAYS CLEAN AND FRESH!!! I have recommend this particular facility to family and friends!!!!!!!
8 years ago (29-07-2017)
Awesome staff and very detailed oriented. Appreciate the outstanding customer service from Jesse and Alicia.
8 years ago (05-08-2017)
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