Factory Shoe

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Address: 1179 Upper James St, Hamilton, ON L9C 3B2, Canada

Phone: (905) 318-9799

Website

State: Ontario

Zip Code: L9C 3B2

Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews

I love the Factory Shoe! The staff are incredibly friendly, and helpful, and create an environment in which you could comfortably browse their shoe selection. As for the shoes themselves, while they are pretty expensive, they're really good quality, and very comfortable to wear, which definitely makes the price well worth it, in my opinion! I've purchased two pairs of boots, and a pair of athletic shoes from here so far, and I'm in love with all three, so I'll definitely come again for some more, and would recommend the store to anyone else! :D

 7 years ago (05-08-2017)

Don't know how Canadians can afford shoes. Prices are crazy even for slippers. Staff are fine. I like to have a good long look without staff attention. Will not be buying shoes till I return to Ireland.

 7 years ago (30-10-2017)

They have a wide variety of Men's, Women's and Children's shoes, sandals, and boots. The prices vary depending on much you may want to spend, but well within your budget. The staff are very helpful, always around if needed. What I like about this store is that the staff will help you whenever asked, but they are very respectful at letting you shop in peace and not always getting in your way unless you want or need their help. I would recommend this store to anyone if asked and in fact I myself have been shopping here for my families shoes for over 25 years!!

 7 years ago (14-08-2017)

We love coming here. Great selection, in a wide variety of sizes. We always find what we are looking for.

 7 years ago (16-12-2017)

Visited this store today, walked past several staff members, not one greeted me or asked if I needed help. Staff never approached customers, no offer of assistance, I was there over 30 minutes without seeing staff help anyone or even say a simple good afternoon, or even a simple nod and smile, NOTHING at all.

Staff were laughing and talking to one another but no customer interaction.

One woman asked for help and was directed to "over there on the back wall" that was it.

The owner of this franchise needs to seriously investigate staff performance. On checking out 3 male staff members were in an aisle talking to each other. The women staff were nowhere to be seen.

I was disgusted by the overall experience and lack of customer care. I will NOT be returning to this location. 

When is the franchisee or owner going to investigate all these reports and do something about ignorant staff?

 8 years ago (02-08-2017)

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Reviews, get directions and contact details for Factory Shoe

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