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Fairfield Inn & Suites by Marriott Lebanon Valley

  1. Pennsylvania

Reviews, get directions and contact details for Fairfield Inn & Suites by Marriott Lebanon Valley

Story

The Fairfield Inn & Suites Lebanon Valley is proud to serve the Fort Indiantown Gap base, Hershey, Lebanon, and Harrisburg area. Free Wi-Fi throughout the hotel will keep you connected during your stay and our pool and fitness center will help you stay on track. Spread out in our vibrant lobby, with spaces to gather, relax and work. And jump-start each day with our free breakfast, now with more hot choices like scrambled eggs, sausage and oatmeal, plus favorites including fresh fruit and yogurt. Proud to serve DHL, Mattel, FreeBird, Bell & Evans Chicken and many other corporate clients in our area. Ask us about The Fairfield 100% Guarantee where we promise you'll be satisfied, or we'll make it right. That's our commitment to you.

Address: 4 Fisher Ave, Jonestown, PA 17038, USA
Phone: (717) 865-4234
State: Pennsylvania
Zip Code: 17038


Update Info
Reviews
Friendly staff, great breakfast, spacious rooms that really did help us get lots of work done. Two minuses: 1) Fox news? Really? Please don't. Try something less divisive please. 2) The cleaning lady threw away some food that I had left behind, which I expected. The policy is supposedly for the hotel to keep whatever is left for a little while. When I learned this I gently approached the cleaning lady, who proceeded to lie to my face that there had been no food left over. Now I know I left it there; I would totally have accepted an apology: It was 100% my bad. The lying does not inspire trust, however, and since the cleaning staff has access to all of our things during our stay, left me quite unsettled. Just own up to it. And management: support your cleaning ladies (they are almost always women) when they did something reasonable.
9 years ago (21-10-2017)
Rooms are very clean, bed is pretty comfortable. Shower and bathroom are nice and clean. Service is good, breakfast is free with several options (although coffee is weak, which is one of the 7 deadly sins). Parking lot is somewhat oddly laid out, I will add some pics to Google maps before I leave (here for a week on business). My main complaint would need that because of the location there is a fair amount of noise, and the doors/walls aren't very sound proof at all. I downloaded a white noise app to combat this but it would have affected my sleep had I not done so. I have the feeling it's better than a lot of other options in the area, just wish it was less noisy. Aside from that it's a good place to stay.
9 years ago (09-08-2017)
On a Thursday I called this hotel to ask rates for a room for my parents for that weekend. After I got the rates, I called a couple of other places for rates, and then called back within an hour to make a reservation. When I called back, the rate had already gone up about $30 a night, which okay, yes they adjust the rates quickly sometimes, so I made the reservation for Friday and Saturday night. I got a call during the day on Saturday, they wanted to know why there was still stuff in the room, and I said it was because the reservation was for 2 nights, which they hadn't apparently noted. But the thing that really made me mad was that when my parents went to check out on Sunday morning, they tried to charge them a much, much higher rate for the second night, even though they had quoted me a different price when I made the reservation. My parents spoke to the manager and she wouldn't budge, and the only way they could get the price down some was with AARP and veteran discounts. If you quote a price, you need to honor it. The room and the rest of the place looked nice, bit that doesn't matter as much if they're going to gouge you.
9 years ago (29-10-2017)
Some staff members not friendly and at times condescending. Stink bugs in room, staff did nothing about it but say too bad. I brought 30 person to stay more than 2 weeks....this place needs management help.
9 years ago (11-10-2017)
My co-worker and I stayed for a week June 12-June 16, 2017. Very CLEAN and remodeled rooms. Very quiet. Hotel staff was very friendly. Breakfast was great. I would definitely stay here again and would recommend.
10 years ago (22-06-2017)
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