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Reviews, get directions and contact details for Fairmont Hospital

Address: 2060 Fairmont Dr, San Leandro, CA 94578, USA
Phone: (510) 346-1300
State: California
Zip Code: 94578


Reviews
This place is a mess. Patients are all over the place and the only thing to entertain them is group and tv. There are only couches to sleep and sit on. At night, they give you mats for no pillow. The doctor doesn't even check on you everyday. This is just a broken institution. Compared to the level of care by Fremont and Stanford hospital psych wards, this was the worst. It did snap me out of psychosis mode and they did give me the right medication. I am grateful to them for that. Other than that, this place is just an awful mess. They apparently don't allow visitors. My family tried to visit me and John George said they were not open to visitations.
9 years ago (27-09-2017)
I came out worse from John George than I went in. I was an involuntary patient put into John George on a temporary hold. I was not in crisis. They kept me there for hours before I actually saw a doctor and accused me of having an episode. The doctor I did see was nice but firm. She gave me a prescription and assured me everything would be taken care of. I've never sought out care for my depression because I could not afford it. They assured me I could get help. I can't get help in outpatient at all. My application for medi-cal is denied and I now have to foot the bill for everything, most of which I didn't want. I wasn't even in crisis until they put me in that building and isolated me from my support group. I cannot refill or get prescription help anymore than I could before I came in and now my financial burden is more. I will never ask for help again. I have no medical help and am in deeper debt, which was causing the problems to begin with. The three days of pills they gave me will do no good so they must go to the wayside.
9 years ago (19-08-2017)
I wouldn't even give one star, except people would think I forgot to give a rating. John George PES is a Snake Pit. There's no treatment, staff are rude and abusive, and I left there 100 times worse than when I arrived. You are afforded NO confidentiality with the Doctor, the staff are rude and some are abusive. John George is a Snake Pit. Edited almost a year later: I was physically assaulted by the Staff at John George. Pt's Rights in Alameda County WILL NOT HELP YOU. Photographs of my injuries were given to the Hospital Staff, then "Lost" by Patient's Rights. I was not believed by anyone EXCEPT one person from Patients Rights; she warned me that no one would help me, and slipped me the number for the ACLU / JCAHO to protect myself. After contacting the Hospital Administration (in flux, never any Designated Contact,) the County Mental Health Director, The Director of Patients Rights, I let them know I'd be contacting Dept. of Health Care Services, JCAHO, local DHCS, that they had BLATANTLY violated my state And Federal (HIPAA) rights? They offered me a volunteer position. If you're suicidal, don't go to John George. If you wanted to die BEFORE you got there? You'll DEFINITELY wish you were DEAD when you get there. I'm Using an Alias. This place is one Huge State & Federal Violation of Human Rights, Patients Rights, and in NO WAY exists to TREAT mental illness. It is a 1940's style Snake Pit. Staff should lose their licenses as should this facility. I only wish I had written down their names. They'd be flipping burgers today, not sick people.
9 years ago (27-08-2017)
The nurses there are rude on the phone as well as in person. Someone please give this institution a government Intervention and revamp the staff and give better care to the mentally disabled. How are these people even qualified to even give care to the mental when they let the patients sleep on the floor.
9 years ago (10-07-2017)
You are treated how you treat staff. It makes sense really. If you are combative, you may receive combative care. I think everyone should take a little responsibility, at least a little for their behavior. I was 5150'd and didn't want to be there. I was released a few days later because I exercised mental competency and did what I was asked. What did they do? They over fed me. Complaints about the food? This is an institution. It's not a free 5 star hotel. Some of these reviews seem to reflect the idea that you are owed everything for nothing. You are at a low point in your life and you're gonna come here and then refuse the care they offer, talk trash about the free food they give you. I'm going back voluntarily to get more help as I screwed up and left too early in my opinion. I wasn't forced out, I was asked if I felt I was able to return to society before being discharged, I lied and said I was when I wasn't. Take some responsibility and man or woman up for your decisions. This isn't a 5 star hotel meant to pamper you like a celebrity. You are here because you are hopeless and need help. I'd advise if you don't really want help, don't come. You will not have a good time.
10 years ago (11-11-2016)
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