Fairview Home Improvement

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About

Cleveland, Medina & Lorain's leader in home improvement and remodeling.

Story

We are a family owned and operated company with an honest concern for our community. For more than 60 years, we have met and serviced the people of the West and South sides of Cleveland. We are confident in our reputation because we have worked hard over the years to satisfy our customers. The vast majority of our business has resulted from our performance; that is why our customer base is primarily referrals and repeat customers.

We do not rely on large fraudulent discounts or costly advertisements. We use low prices, high quality materials, and excellent service to maintain business. Feel free to visit our showroom and shop around and compare our work. We are confident that we can satisfy your exterior home needs.

Address: 22590 Lorain Rd, Fairview Park, OH 44126, USA

Phone: (440) 734-1313

Website

State: Ohio

Zip Code: 44126

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Reviews

Called at the beginning of September for a quote. After two weeks I called them back and the estimate was still not done. Finally after calling them a week after that they gave me a price and said they'd be out within two weeks. Two weeks go by and we hear nothing, so I call them again. Guy I spoke to did not seem to care much and got short with me and said he'd be out the next week. Friday of the next week rolls around and still no Fairview Home Improvement. When we told them this they still did not seem to care, so we informed them we'd go with someone else. They gave us the run around for almost two months and did not seem to care one bit. I've worked general contracting on and off for ten years and understand that smaller jobs are pushed to the back of the queue, but their lack of communication and complete uncaring nature of performing the work they said they would was very unprofessional. If you're unable to do the job just say so, don't blow the customer off for a month and a half and then get short with them for the next two weeks when they question why you didn't follow through on what you said you would do.

 7 years ago (27-10-2017)

I have been going to Fairview Home Improvement for over 15 years now and this should easily explain that "When you find something that works... Stick with it!"  ... Which is what our Family has done.... I have been employed as a U.S Federal Agent for over 28 years and I have always been a bit cautious with contractors and folks working in our home.  Not the case here with these Folks... Stated very easily for me, "I Trust Them!" 

We have had our roof done, a 12' x 20' addition on the back of our home, front door with storm door, gutters and so much much more.  Without exception every single time the job has been "PERFECT!" and WITHOUT FLAW!  I recommend them Very Highly for the many many jobs done for me!!  Always done right the first time!  I wonder sometimes if the negative review someone posted was done by a competitor  or just a dissatisfied customer...  I firmly believe that if they make an error that they "Will Make It Right!"  I would even go as far to say that I would trust them in my home...even if I cannot be there.  

The prices are more than fair, the workmanship above reproach, and the timing to get jobs done absolutely wonderful every single time.  As an example.... when my wife and I decided on an addition we met with Bob D. at Fairview Home Improvement.  We made and requested many upgrades and changes in our original request that were handled very professionally.  And, I must state that the addition (now about ten years old) "Looks as good as it did when first finished!"  ABSOLUTELY WONDERFUL!  

In closing, I know you can't please everyone all the time... but They (Fairview Home Improvement) have pleased our Family Each and Everytime!  BRAVO FAIRVIEW HOME IMPROVEMENT!!!  FOR MANY MANY JOBS WELL DONE!!!

 7 years ago (14-11-2017)

After waiting 7 weeks for a door to be installed and a week of getting calls of " hey, we can be there in 30 minutes " I advised them I need an actual date and time, like a professional company, and not just when they're free. I was then told " well, were just trying to fit you in between jobs so..i don't know " insinuating the  $1,100 door wasn't worth their time or my money. I advised them that was unacceptable,  and was given an actual date and time. On that day, they showed up with the wrong model door, but I decided to hell with, the job needs to get done, so tell them just to put the wrong door in. 10 minutes later,  I get told the doors the wrong size, and it will be another month before they can order a new one. I canceled the job on the spot, and never got so much as an apology for waiting months of my time.  Incredibly unprofessional, lackadaisical, and poorly run company.

 7 years ago (29-10-2017)

They're scheduler must be so overwhelmed or just terrible at it. As well as the person who orders the materials for the job. Oh! The individual who installed our skylight is no ambassador for your company. This man was screaming at me. Yelling at me to get out of my house while he was there. Threatening to throw a sheet of plywood over the whole and walking away. Job undone. Said he didn't want to be there. So.... I went up on the roof and was compelled to watch him do the job so he wouldn't take short cuts and properly do install. More plus more plus more.  Can't recommend Company to anyone. In matter of fact.... we'll make sure any person I know to stay(run) away from them. Terrible communicators. If I could give zero stars would be my true rating instead of one.

 7 years ago (29-11-2017)

Had Fairview Home Improvement install new french doors and storm doors, new insulated siding from Alside, new trim around all windows and doors, new gutters and downspouts and new awnings. Everything came out amazing. Dealt with Bob Polk through the whole experience and really appreciated that there was no high pressure sales whatsoever, and that I was given time to research and make my decision without being hassled about it. The doors were installed in a matter of hours, same with the new awnings and the siding, trim and gutters took only 4 days to complete. I was amazed at how quickly everything was done and appreciated the installers hanging the siding in near freezing temperatures. Plus the house looked amazing upon completion and the yard was free of trash and debris. There was one small issue with one of the awnings that was handled very promptly and professionally by Bob. I will definitely be contacting Fairview for future home improvement needs and highly recommend them to anyone looking for professional service and quality products at an affordable price.

 10 years ago (27-01-2015)

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