Family Animal Services of Utah

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About

Where your best friend is treated like family.

Story

Our pet memorial center is your local, family-owned pet cremation provider. We guarantee caring and dignified services for families dealing with the loss of their pets.

Address: 8720 S Monroe St, Sandy, UT 84070, USA

Phone: (801) 561-3278

Website

moc.secivreslaminaylimaf@ofnihatu

State: Utah

City: Sandy

Zip Code: 84070

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 3:00 PM
Saturday: Closed
Sunday: Closed

Update Info

related searches: Paws in Heaven, Pet cremation Utah, Dog cremation Utah, Pet cremation near me, Pet cremation Salt Lake City, Major Street Pet Services, Pet cremation Ogden Utah, Animal cremation services

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Reviews

They took a day and a half to return my call. I called on a weekend, so I expected they wouldn't return my call until the next weekday morning, but that's not what happened, they didn't return my call until the afternoon. Luckily there are several places that run their services after hours. Had this been my only option, my poor pets body would have been in horrible shape by the time I received a call back. I probably wouldn't have been able to have a cremation, and would have had to bury him in the yard. Maybe their service is good once you've hired them, but there is a need for swiftness when dealing with these things. I will likely not contact them for future needs, I can't risk waiting that long for a return call after a pets death. Those extra 6-7 hours make a massive difference in the condition of a body.

 7 years ago (16-04-2018)

I always recommend Family Animal Services to anyone who loses a beloved pet. To date, these wonderful people have taken care of 4 of my family's most beloved pets. Three of them since May 1st this year. The first and third had lived good long lives, and they had to be humanely euthanized. The second and fourth were the most important to me. The ones I was most bonded with. They died young and unexpectedly. 
Jamie is spectacular. She has handled every one with great care and compassion. There''s no rush in the grieving room. She offers the basics, and has not once tried to push the sale of an expensive urn or keepsake. These are things that you really must ask for. They're not trying to make a sale, or profit off your grief. So if you want a specialty urn or keepsake, take a look around and see what you like. What suits you and the amazing companion that you're forced to say goodbye to.

 7 years ago (01-09-2017)

Jaime was extremely nice, super caring person and made the experience very comforting I really appreciate the hospitality 

 8 years ago (10-07-2017)

Update to previous review:
Changed rating to 4 stars
I spoke with Sean regarding our concerns. He explained their processes and the difficulties in having the Hospitals show all offerings to clients. We have decided to return the urn and bags. He was very kind and understood the depth of the loss and unmet expectations.

I will leave a review with Sunset Animal ER to inform others of the miscommunication and lack of options they allow to be offered. 

Rated 1 star

Very frustrated and disappointed! We ordered a cedar urn and paw print for our sweet Lola. The ribbon was Brown, not PINK. Her name was misspelled on the metal plate! We asked for the engraving to be on the box itself, but were told it was not possible. Worst of all.... her ashes were in a white plastic bag in a see through bag! Really?? Most others offer a velvet bag, not see through! I was not prepared to see my sweet Lola's remains in such a tactless, disrespectful, and uncaring, way!! I hoped that the pain of losing her would lessen upon receiving her remains, but their treatment of her memorials increased it!

 8 years ago (23-02-2017)

The folks here were companionate and answered every one of my questions about the whole process. They are a family run business and care about the families that they service. I had called other places in the area, but didn't get the same gut feeling that I got from this place. I am so happy that I chose Family animal services.

 9 years ago (21-04-2016)

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