Family Smiles of the Hudson Valley

Reviews, get directions and contact details for Family Smiles of the Hudson Valley

About

The official Facebook page of your #1 dentists in Poughkeepsie & Wappingers Falls NY, Family Smiles of the Hudson Valley!

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Additional Locations:
939 Route 376, Suite 1 Wappingers Falls, NY 12590 (845) 223-9987

637 Main St. Poughkeepsie, NY 12601 (845) 452-6110

Address: 12 Davis Ave, Poughkeepsie, NY 12603, USA

Phone: (845) 473-4565

Website

State: New York

Zip Code: 12603

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: Closed
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

At best mediocre. I actually switched dentists because I couldn't stand the attitude of the receptionist. She seems to think she's more important than anyone else. Given that everyone has to interact with the front desk regularly, it's important to have good people there. Unfortunately, this place doesn't. I also never saw the same hygienist. The first one I had here was great but she was "borrowed" from another office. After that I can't say I remember much about them other than one making some unnecessary and unwelcome comment on my last visit. As with most places, you only see the dentist for like 5 minutes. He seemed fine, but I'm not going to go through the rest of the frustrating staff to get five minutes with a regular dentist.

 9 years ago (16-10-2017)

As much as I hate going to the dentist, Family Smiles helps me with friendly and helpful staff. The technicians always encourage and the dentists have a great chairside manner to help allay my fears.  Can’t get much better than that so I keep up to date with checkups and care.  Did you know they are part of a county discount program? Ask for details if you don’t have dental insurance.

 9 years ago (04-11-2017)

I read the reviews here prior to my appointment and I have had such bad experiences that I feel I would be remiss to not post my own review. I would not take my dog to this so called dentist and that is the truth. 
The staff is disorganized at best and downright stupid at worst. The office is in a bad neighborhood and is run down and dirty. They were playing music very loud (and not classical music, the radio) and the rooms were dirty. 
I had an injury from an accident and had broken teeth. This "dentist" wanted me to wait a MONTH for him to do anything - ANYTHING. And in the meantime I was supposed to suffer. He said he wasn't allowed to even prescribe pain medication (makes me wonder what they did as how is a doctor "not allowed" to prescribe medication? And Instead he gave me antibiotics (for broken teeth due to an accident not from rotting and breaking or something that was infected) and Motrin and wanted me to come back in a month. 
I went to my doctor who thought this was ABSURD and agreed that this practice must have done something really bad to not be allowed to prescribe medication. My doctor prescribed me different medication and told me to throw the antibiotics in the garbage and sent me to an oral surgeon who is not in the ghetto and has all of his rights to practice medicine in tact. 
My advice is to steer clear of this place unless you are looking to make a bad situation worse and if you have an injury or pain that could require medication other than antibiotics go elsewhere.

      
      
      
 9 years ago (05-07-2017)

I absolutely love this office! From the moment you walk in, you are greeted with smiles and a sense of warmth and compassion. The front desk is always willing to help with any questions you may have and are really good with finding accommodating appointments. ALL other staff from the awesome hygienists (i.e. Michelle) and dentists (i.e. Dr. Andrew) are great!!! If you have any reservations about seeing a dentist, I highly recommend going to the office at 12 Davis Ave in Poughkeepsie NY. They will make you feel very comfortable and take care of whatever your needs are! HIGHLY RECOMMENDED!

 10 years ago (12-04-2017)

I've been visiting this office since moving back to the Hudson Valley in 2003 and couldn't be a happier client.  The staff are friendly and helpful, the dentists (especially Dr. Gatchalian and Rama) dental hygienists (Michelle and Andrea) are EXTREMELY skilled, patient and knowledgeable. The front office staff (Heather and Lita) are always helpful and do their best to get you appointments that work with your schedule.  They don't push any unnecessary procedures, and do all possible to minimize discomfort.  Their efforts take going to a dentist from being a dreaded action, to being a comforting experience.  If you can go here - you really should, you won't regret it.

 10 years ago (15-12-2016)

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