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Reviews, get directions and contact details for Fantastic Sams Cut & Color

Address: 879 Illinois Route 3, Waterloo, IL 62298, USA
Phone: (618) 939-4247
State: Illinois
Zip Code: 62298


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM

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Reviews
Yesterday I went in for a cut and walked out 5 minutes later. Upon my arrival there were 2 stylists working on other customers. They both turned to look at me, however neither of them acknowledged me (not even a smile or nod). I stood at the counter waiting to be checked in but I was just ignored. I finally sat down waiting for someone to at least let me know they'll be with me when they can but had no such luck. 2 other customers came in a short while later and they were not acknowledged either. After waiting and waiting I gave up, so I got up and walked out. Is it that hard to welcome customers and at least let them know you'll be with you momentarily? I am very disappointed in the nonexistent customer service at this location. This is no way to treat customers and because of this experience, I will take my business elsewhere.
8 years ago (01-06-2017)
Fast and friendly staff. Taylor is great!
8 years ago (14-03-2017)
Fast service
7 years ago (12-01-2018)
Nice people
8 years ago (17-12-2017)
Great people and great service.
8 years ago (03-02-2017)
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