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Farmers Insurance - Ronald Johnson

  1. California

Reviews, get directions and contact details for Farmers Insurance - Ronald Johnson

Farmers Insurance - Ronald Johnson
Address: 1700 N Broadway Ste 380, Walnut Creek, CA 94596, USA
Phone: (925) 930-6800
State: California
Zip Code: 94596


Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
Life Insurance:   Kept putting off buying Life insurance, partly due to all the life insurance people I spoke with seemed like salespeople.  Met Ron Johnson and he didn’t sell me anything.  He explained the different Life Insurance products, asked we what I was looking to accomplish and afterwards said “I can help you.”   He explained the process, set expectations and the process went smoothly with no surprises.
7 years ago (25-10-2017)
We've been working with Ron for over 10 years. He does an excellent job taking care of his clients' needs in a professional and friendly manner. Also applaud his leadership/mentoring as a youth water polo coach.
7 years ago (18-10-2017)
I first spoke with Ron on behalf of a non-profit I volunteer for. It was critical to stay on top of our worker's compensation premiums and I suggested we pay the entire annual premium "up front" as a way to prevent issues/lapses. Ron said he was 'all about service' and would 'take good care of us' blah blah blah. Fast forward ten months when I e-mailed regarding renewal only to learn that, because several months earlier our bill had been mailed to a defunct address, we had been canceled with nary a call or e-mail (remember the "take good care of us" part?). To be fair, we should have noticed that Ron did not-as he said he would do-set us up to pay the entire annual premium in one payment. But rather than take any responsibility, apologize, or even offer any "service" whatsoever, Ron shirked us off on what I call "Part II of the Disinterested Do-nothing Duo" (Ron himself being Part I). Worse than doing nothing is pretending to do something while actually doing nothing, which is Joanne Bronfeld's specialty. For over a month, we remained exposed without insurance while Joanne pretended to be getting quotes. When I finally reached her, Joanne's main concern was whether we would send any "referrals". Having discerned (quite rightfully based on their performance) the answer was "no," Joanne said "I'll e-mail you the quotes" and ceased communicating entirely. The upshot of our experience with the "Dynamic Do-nothing Duo" was that several thousand dollars worth of adult lessons and equipment for low income people-in-need instead went for unnecessary insurance costs. Thank you Ron and Joanne.
8 years ago (06-12-2016)
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