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Reviews, get directions and contact details for Fazoli's

Story

Welcome to Fazoli's fast, fresh, Italian restaurant in Appleton, WI. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

Address: 2720 N Richmond St, Appleton, WI 54911, USA
Phone: (920) 993-1370
State: Wisconsin
Zip Code: 54911


Opening Hours

Monday: 10:30 AM – 9:00 PM
Tuesday: 10:30 AM – 9:00 PM
Wednesday: 10:30 AM – 9:00 PM
Thursday: 10:30 AM – 9:00 PM
Friday: 10:30 AM – 10:00 PM
Saturday: 10:30 AM – 10:00 PM
Sunday: 10:30 AM – 9:00 PM

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Reviews
Outstanding customer service on display. The item I ordered was not up to the server's standards so I received another of the same item for free and got to eat both without concerning me that there was an issue. That is the exact type of customer service missing from most restaurants nowadays. The staff was engaged, aware, proactive and left me and the person I was eating with extremely impressed. I will certainly be coming back. Thank you!
8 years ago (26-10-2017)
Usually when the menu states unlimited breadsticks that’s what you get but not last night. Once our food was delivered the waitress asked if there was anything else we wanted and we said more breadsticks and 45 minutes later and she still hadn’t come back. Fazolis used to have self serve unlimited breadsticks...they took that away, then had an employee walk around with a basket of breadsticks...took that away, and now they give you a total of 6 breadsticks and that’s considered unlimited. There was one gentleman that was courteous and had great customer service then his shift was over and it was all downhill from there. There was also no, “Hey are you doing? Or Goodbye have a nice evening.” What happened to customer service lately? I work at a daycare and make it a point to say hi and bye to each parent and child.
7 years ago (14-01-2018)
Great service and food unlimited breadsticks
8 years ago (01-12-2017)
Always great service and premium food! Shout out to Steven G. For the outstanding customer service!
8 years ago (06-10-2017)
We came here to eat right now. Worst customer service ever. The cashier doesn't have a clue. We got no breadsticks with our meal. The waiter almost dumped the tray of food. We have been waiting for breadsticks for 20 minutes still no breadsticks. I asked for a medium soda got charged for a large one. Took 15 minutes to order. Won't come back on the weekends. Had much better service during the week.
8 years ago (16-09-2017)
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