FedEx Ship Center

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Visit FedEx Ship Center in Vandalia, OH when you need packing supplies, boxes, FedEx Express and FedEx Ground shipping services. You can also have your FedEx Express shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx Ground offers cost-effective ground shipping with guaranteed transit times. With FedEx Ground, you'll get industry-leading ground shipping services that are faster to more locations than UPS Ground.

Address: 3605 Concorde Dr, Vandalia, OH 45377, USA

Phone: (800) 463-3339

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State: Ohio

Zip Code: 45377

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Reviews

At first I held my package for pickup here.  I called in later (800 number is the only option) and confirmed that the package was ready for pickup.  I drove here, and it was not ready for pickup (even though it was at this location and the person on the phone confirmed it was ready for pickup).  So I called in and changed it back to delivery since i couldn't pick up that day.  Day of the delivery: still at "hold for pickup".  So I called and informed them, but the trucks had already gone out.  Now I have to go pick up the item again if I want it today.  I have never had this many problems with UPS or USPS.

 8 years ago (25-09-2017)

I received a notification that my package could be picked up after 9:00 p.m.. It arrived around 9:15 and the shipment center closes at 10:00. I live about 50 minutes away and I drove all the way over to pick up my package. I arrived before 10:00 and all the lights were out and doors locked. However, there was a girl inside working on the computer at the front desk, but she refused to acknowledge me standing at the door. I spoke to a worker outside and asked for help but he was unable to help me. So, I called FedEx and they simply said "drive back to get it tomorrow between 9 and 3". Sure, because I have extra time to drive almost two hours again tomorrow. Ridiculous! If you are supposed to close at 10 then do that, not early!

 8 years ago (10-06-2017)

Great service! Ordered over night shipping, came just on time! Good job to all the delivery drivers :)

 8 years ago (16-05-2017)

) I paid for the faster shipping, meaning it should have been delivered on Friday AT THE LATEST. My estimated delivery was then randomly changed from Friday to the following Monday even though I paid for faster shipping.

) It arrived to this sorting facility on Thursday evening, and then sat there all Friday and didn't even move to the next FedEx building to be put on a truck for delivery. 

) So I put in a hold request to pick it up myself from warehouse and they told me that they would try and find it for me and let me know. Guess what happened... they didn't even go find it from the bins for me to pickup. 

) Lastly, I put in another request to have it delivered to me the following day (Saturday), and they tell me that they don't have enough time to do that because it's still in bins at this sorting facility, and that the only thing I can do is wait until Monday to get my package.

Conclusion: Not customer friendly whatsoever, and they do not fulfill what you pay for. The call-system through FedEx is garbage also. It took me forever to get transitively connected to this sorting facility. I have never had issues with USPS or UPS getting me my packages on time.

years ago (15-07-2016)

Package was supposed to be delivered to front desk of apartment complex since I worked during the delivery day. Took package back to ship center and won't deliver my express package until Monday. Would've helped if the delivery manager platform worked too. Guess it's back with UPS! At least their systems work!

 9 years ago (21-10-2016)

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