Firestone Complete Auto Care

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One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 10081 Chapman Ave, Garden Grove, CA 92840, USA

Phone: (714) 705-6266

Website

State: California

Zip Code: 92840

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: 8:00 AM – 6:00 PM

Update Info

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Reviews

I went to this FS when I first moved to the area a couple years ago ('16)....
On first try I noticed some push back from a rep (who happened to be Asian) when I told him I wanted the oil change special $19.95, he gave me this look BUT I am used to places NOT wanting to honor coupons So I stayed, got it done with No extras.
Second try happened early '17,
I called about wait time for oil change,
the same guy as the 1st time said
about 1 hr wait, I ASKED HIM to put me on the wait list, He Did, I showed up 30mins later (I gave time so I wouldn't sit there just waiting) - mind you the place is 5mins from my place - and when I arrived I informed the guy I had called & gave my car model, he then said the wait time THEN was 1hr 30 mins!!
I asked how can that be?? If he'd said it was one hour THIRTY MINUTES before,
I got upset & told him what's the point of "Being on their wait list"?? and told him
to forget it... that I was going elsewhere.

He did try to stop me, but I said it's fine,
lesson  learned.

I cannot recommend this place.

Not professional
They don't want you to use coupons
They want you to spend more
Attitude problems

Trust me.

      
      
      
 9 years ago (07-01-2018)

They finished sooner than expected, only did what I asked and had great customer service, I even saw the desk rider jacking up a truck to help.   No sitting on hands while customers wait.  Recomend it.

 9 years ago (11-12-2017)

Customer service is ok. Price for actual firestone tyres are cheap compare to other business.

 9 years ago (17-10-2017)

They are fast and make everything easy for you

 9 years ago (09-01-2018)

Terrible customer service. The parking lot was empty and they were only working on  2 cars and as soon as I asked for a oil change the Asian mechanic said "we're to busy go somewhere else".

 9 years ago (02-09-2017)

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Firestone Complete Auto Care

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